QUESTION 1:

Airports and big business travellers- Singapore Changi airport For regular business travellers, airports are a necessary evil. A good quality airport can bring extra business to a city and its locally based carriers. For instance, the competence of Schipol, Amsterdam, makes it most admired place for UK travellers to transfer on to flights to destinations that are further afield. This brings extra passengers to the Dutch airline, KLM, and extra proceeds to the airport authorities through, for instance, retail sales and food and drink sales.

One of the best airports in the world for business travellers is Changi airport in Singapore. Many business explorers choose their itinerary, deliberately, to allow them to transfer flights or even stop in Singapore. This is good for Singapore Airlines and for the airport authorities.

But why is Singapore such a high-quality airport for the business traveller?

First, it is clean, modern and airy with a relaxed but protected atmosphere. For transit passengers, the journey flanked by flights is very efficient and stress free. If the passenger needs to change terminals for their next flight they can use the automated ‘skytrain' which formulates the journey in around one minute. If passengers have a few hours to spare in Singapore, they can take a free bus tour of the city and be back in time for their onward flight. The airport has a variety of facilities which the business traveller appreciates, together with:

• A relatively inexpensive transit hotel where the traveller can rest between flights in a hotel room, with a shower, television and wakeup call provision

• A fitness centre with gym and sauna

• Various categories of massage are available

• An excellent business centre offering a full variety of services

• A wide variety of outlets offering all kinds of food and drink for travellers

• Outstanding shopping facilities in both terminals

• Availability of staff speaking a wide multiplicity of international languages

Singapore is regularly voted the best airport in the world by business travellers, some twenty years after it was first opened.

(i) Confer what you consider to be the four most important factors which influence whether or not a business traveller will enjoy using a particular airport.

(ii) Choose an airport with which you are familiar or which you have visited or read about. Estimate its strengths and weak points from the point of view of a business traveller.

(iii) Give explanation how the demand for business class products and services impacts on the development of airports.

QUESTION 2

Calculate the reasons for consumers being increasingly more willing to acquire airline seats as an impulse decision?

QUESTION 3

The cruising business has faced many difficulties over the past century. Elucidate why this has been as such and what are cruise corporations doing to remedy this problem?

QUESTION 4

What is the most used mode of transport for tourism in the world? Argue on the benefits that make it so popular.

QUESTION 5

(i) Consider two main features that influence the direction and volume of tourist travel between two diverse countries of the world.