QUESTION 1

According to Henry Fayol, planning is the primary function of managers in an organization. However, there is no empirical evidence that organizations that plan are more successful than organizations that do not plan. The financial crisis also highlighted the difficulty of planning in an organization

(a) Explain what you understand by the term planning and how it is a primary function in an organization

(b) Explain the reasons for the failure of plans in an organization and the ways in which planning can be more effective

(c) Explain how planning is important in the control function within an organization

QUESTION 2

What are the different elements in the external environment of the organisation and why are they important?

QUESTION 3

(a) Explain the difference between hygiene and motivating factors

(b) Explain how a manager can use the Herzberg's two factor theory of motivation to motivate its employees

QUESTION 4

In Mauritius, the government has reduced the corporate tax and consequently, it expects private sector organizations to spend a percentage of their profits on projects that will improve the welfare of the society. Some of the private sector organizations responded to this government policy by creating a corporate social responsibility department while others reinforced their existing projects

(i) In this context, explain the difference between social obligation and social responsibility

(ii) Discuss the importance of social responsibility for business organizations

QUESTION 5

As a newly appointed manager of an organisation, you have been assigned to build up teams to work on specific projects

(i) What are the basic factors you would consider before grouping various employees in the same team?

(ii) As the team builds up and start working, illustrate and describe the various stages you and the members will be witnessing