Question 1:

(a) Define the concept of ‘organisation' and ‘organisational behavior'

(b) Discuss the importance of job satisfaction in organisations.

Question 2:

(a) Define a group and with the support of a diagram, explain the different stages in the Tuscan model of group development.

(b) Clearly explain the basic qualities of groups.

Question 3:

(a) Define the term ‘leadership' and explain with examples the ‘trait theory of leadership'.

(b) Explain in detail the Hersey-Blanchard theory of leadership.

Question 4:

(a) Explain five bases of power, giving examples.

(b) Describe how you would come to the conclusion that a political action in an organization is ethical.