QUESTION 1

(a) Define motivation?

(b) How would you use strategies of motivation to motivate your trainees?

QUESTION 2

a) What is emotional intelligence?

b) Why is emotional intelligence so important in training?

QUESTION 3

Different employees/employers have different personality traits, using your knowledge of personality theory explain how you would deal with the different personality types during training.

QUESTION 4

People have different learning styles. How would you use the knowledge of different learning styles in order to enhance the learning of your trainees?

QUESTION 5

What makes a good presentation and what are the techniques you can use in order to improve your presentation skills during training.