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QUESTION 1

(a) Define and explain the term group

(b) Elaborate on the importance of group norms

QUESTION 2

Conflict is a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about, Robbins 1998

(a) Explain the definition above

(b) What are the various levels of conflicts?

(c) Conflicts should always be seen as detrimental to the organisation. Discuss

QUESTION 3

(a) Distinguish between power, authority and influence

(b) Explain and illustrate the various classifications of power

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M9717839

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