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Question 1.1.

As group size increases, all of the following occur EXCEPT:

members are likely to think their individual contributions are not very important

identifying individual contributions becomes more difficult

the chances of social loafing increase

group cohesiveness increases

communication becomes more difficult

Question 2.2.

A marketing manager who is a member of a task force for new product development is expected to represent the marketing department's concerns to the task force. Which of the following best describes the expectation?

Group norm

Group role

Groupthink

Group cohesiveness

Group polarization

Question 3.3.

As group cohesiveness increases:

participation of members decreases

members share more information

members are less open with each other

communication effectiveness declines

team effectiveness increases

large groups.

similarity among group members.

high organizational identity.

decreasing groupthink.

greater deviance.

Question 5.5.

A task force submits its final report on the project on which the group has been working. At which stage is this group operating?

Forming

Storming

Adjourning

Norming

Performing

Question 6.6.

A manager designs a training class that includes key aspects of the work situation and attempts to duplicate the necessary job tasks as closely as possible. This is known as designing a(n):

simulation.

orientation.

reliability test.

ability test.

validation test.

Question 7.7.

A manager requires all job applicants to complete an online questionnaire that claims to tell the manager if each applicant is an extrovert or an introvert. In which aspect of the HRM process is this manager engaging?

Reference checking

Interviewing

Ability testing

Personality testing

Background information

Question 8.8.

The component of an HRM system that focuses on attempting to attract and hire employees who have the abilities and experiences to help the organization to achieve its goals is known as:

job searching.

development.

recruitment and selection.

advertising.

outsourcing.

Question 9.9.

Managers face contemporary challenges such as managing HIV-positive employees, managing older workers, and eliminating sexual harassment. These arise out of the _____ environment of business.

economic

social

legal

political

demographic

Question 10.10.

Newly-hired programmers at Microsoft Corporation join small work teams so that experienced workers can serve as mentors to them while they are adjusting to their new job. This is an example of which component of the HRM process?

Self-managing work teams

Selection

Performance appraisal

Orientation

Training and development

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