Question 1.1. Which of the following scenarios describes the 360-degree assessment technique?

David's performance is evaluated by his work over the last calendar year.

David's performance is evaluated using a BARS scale.

David's performance is evaluated based on the areas in which he has made the most progress.

David's performance is evaluated by peers, subordinates, customers, and himself.

Question 2.2. Retaining employees is important because employee turnover can cost a company __________ a worker's entire annual salary.

half

the equivalent of

1.5 to 2.5 times

2.5 to 3.5 times

Question 3.3. Belinda works at a pharmaceutical company that has not given its employees raises in nearly seven years. Belinda peacefully pickets her company in the hopes they will raise employee salaries. Which law protects Belinda's right to do this?

The Norris-LaGuardia Act of 1932

The Wagner Act of 1935

The Taft-Hartley Act of 1948

The Landrum-Griffin/Labor-Management Reporting and Disclosure Act of 1959

Question 4.4. Which of the following laws give workers the right to join a union without fear of discrimination or retribution?

The Norris-LaGuardia Act of 1932

The Wagner Act of 1935

The Taft-Hartley Act of 1948

The Landrum-Griffin/Labor-Management Reporting and Disclosure Act of 1959

Question 5.5. Larissa is a human resources manager who is drafting the tasks that will be assigned to the Junior Accounts Manager, a new position her company is creating. Which of the following processes is Larissa involved in?

job specification

job description

job promotion

job analysis

Question 6.6. Job description involves ___________; job specification involves _____________.

an applicant's required skills and experience; the company's need for the position.

what a job entails; an applicant's required skills and experience.

what a job entails; the company's need for the position.

an applicant's required skills and experience; what a job entails.

Question 7.7. Which of the following methods constitute on-the-job training methods?

demonstration; apprenticeship; and sink-or-swim

simulation; film and classroom; and vestibule

demonstration; film and classroom; and sink-or-swim

sink-or-swim; vestibule; and apprenticeship

Question 8.8. What is the main difference between the equity and exchange philosophies of compensation?

The equity philosophy is based on available budget; the exchange philosophy is based on profit margins.

The equity philosophy is based on fairness; the exchange philosophy is based on employee value.

The equity philosophy is based on profit margins; the exchange philosophy is based on available budget.

The equity philosophy is based on employee value; the exchange philosophy is based on fairness.

Question 9.9. Bonuses, contest prizes, and profit sharing are examples of which type of compensation?

incentives

base pay

benefits

exchange

Question 10.10. What is unique about staffing practices at the online shoe company Zappos?

New hires are trained by employees of other successful shoe companies.

Employees are trained to do every job in the company.

Trainees are offered up to $2,000 to quit the company at any time.

The CEO personally trains every single employee.