Question 1) You are the manager of La Louvre, an upscale restaurant. Today you discover that five of the servers are discussing the restaurant and its customers by name on a blog. Decide what you want to do about the give servers. Then write a memo to the entire staff and point out the lack of ethical behavior and the potential consequences. Naturally, you want the posts about the restaurant and its customers to cease immediately.

Question 2) The following announcement was sent to all 1,200 students at Jefferson High School. Identify the questions readers might have after getting this announcement. Revise the announcement for a more effective message and add any details you wish. "Attention All Students: The 2013 Science Fair will be an important event for Jefferson High School. Fir each of the last two years, we have had a winner in one of the categories. Last year, Katy Nissdean took first place in the engineering and environmental competition. Your entry must conform to the ISEF rules. The planning meeting will be held next week in Room 234. Be prepared to explain which of three categories is the best for your entry. You must have enough credits by September 2012 to qualify for participation."

Question 3) A supervisor in a health center wrote the following bulletin regarding safety producers when handling or disposing of the contaminated needles. Employees complained the bulletin was hard to use. Rewrite the bulletin to improve the organization. "We want to minimize cuts and sticks from contaminated needles. Recapping or bending needles should be avoided. Do not put your hand in containers of used needler. Containers should be located close to the area of use. Very few cases of contract Hepatitis B every year from contaminated needles. When you are ready to discard containers, be sure to close the lids. If recapping or bending the needles is necessary, please use a mechanical or a one-handed technique. Do not reach into a container. Containers must be puncture-resistant, and the sides and bottoms must be leak proof. If recapping needles is essential, for example, between multiple injections for the same patient, avoid using both hands to recap. Recap with a "scoop" technique, using the needle to pick up the cap. Containers must be color coded red or leveled hazardous. These work producers will reduce the chances that you will contact a blood-born illness. Containers should be stored upright, lids closed, and replaced regularly."

Question 4) A student in a nursing class gave an oral presentation on the advantages of robotic surgery. Part of the assignment was a handout, saying it was not well organized. Reorganize the handout below to improve the organization: "Robotic surgery is less invasive than traditional surgery, one advantage is that the robotic surgery eliminates fatigue for the surgeon. The systems are very hospital do not have robotic surgery centers. Robotic surgery is also known as computer-assisted surgery. An advantage is small incisions for patients and less scarring and bleeding. The surgeon controls the robot's arms with two handles and several foot switches. Special Training is needed. Robotic surgery magnifies the surgery area, so the surgeon can see blood vessels and organs easily. It is useful for surgery on children because they have small organs and areas in which to operate. The systems cost about 1.5 million dollars, so hospitals may not want to invest that much money. The robotic surgery is useful for heart valve operations because small incisions are possible instead of a foot-long cut."