QUESTION 1. Which of the following is true of retaliation in workplaces?

a. Employers are prohibited from retaliating against individuals who file discrimination charges.

b. Employees are prohibited from retaliating against organizations that practice discrimination.

c. Employers are prohibited from retaliating against employees on ethical grounds.

d. Employees are restricted from retaliating against employers who encourage instances of glass ceiling.

QUESTION 2. "Percentage of employees with career plan" is an example of the development HR metric.

True
False

QUESTION 3. Which of the following is true of the administrative role of human resource departments?

a. It involves managing most human resource activities in keeping with strategies and operations that have been identified by management.

b. It involves helping to define the strategy relative to human capital and its contribution to organizational results.

c. It involves identifying possible strategies to attract and retain talent with a focus on organizational growth.

d. It focuses on record keeping, including essential legal paperwork and policy implementation.

QUESTION 4. Which of the following statements is true of Internet recruiting?

a. Twitter is rarely used by recruiters because of the 140-word limit.

b. The broad reach of Internet recruiting has significantly reduced the amount of discrimination against job seekers from racial/ethnic groups because it enlarges the applicant population exponentially over traditional recruiting methods.

c. If a recruiter checks an applicant's Facebook account, learns that the applicant is Jewish, and then rejects the applicant, the company can be charged with an EEO discrimination complaint.

d. An advantage of Internet recruiting is that it streamlines EEO data gathering because everyone who accesses a job Web site is considered an applicant for legal purposes.

QUESTION 5. Which of the following best defines HR analytics?

a. An evidence-based approach to making HR decisions on the basis of quantitative tools and models

b. An assumption-based approach to making HR decisions on the basis of quantitative tools and models

c. An evidence-based approach to making HR decisions on the basis of qualitative tools and models

d. An assumption-based approach to making HR decisions on the basis of qualitative tools and models

QUESTION 6. Poor adaptation of an expatriate's spouse and/or family to the overseas location is a major factor in the failure of expatriate assignments.

True
False

QUESTION 7. Ken, a brand manager at Media Labs LLC., is formulating a strategic plan for his organization. He has identified the organizational mission and formulated a SWOT analysis of the business. Which of the following is most likely to be Ken's next step in the strategic planning process?

a. Evaluate and reassess strategy

b. Implement strategy

c. Establish goals and objectives

d. Formulate supporting functional strategies

QUESTION 8. Which of the following situations is an example of a compressed work week?

a. Employees working for ten hours, four days a week

b. Employees working for eight hours, five days a week

c. Employees working for seven hours, six days a week

d. Employees working for eight hours, seven days a week

QUESTION 9. The main legal reason for performing a thorough background check of all applicants is:

a. to comply with the Immigration and Naturalization Act

b. to avoid résumé fraud

c. to prevent discrimination against protected classes

d. to protect the organization against charges of negligent hiring

QUESTION 10. Which of the following is typically the first stage in the job analysis process?

a. Preparing for and introducing job analysis

b. Planning the job analysis

c. Conducting the job analysis

d. Developing job descriptions and job specifications

QUESTION 11. _____ refers to organizing tasks, duties, responsibilities, and other elements into a productive unit of work.

a. Job planning

b. Job analysis

c. Job design

d. Job redesign

QUESTION 12. In the context of social media, the disclosure of which of the following is most likely to be considered a risk by employers?

a. Policy changes

b. Customer lists

c. Competitive service details

d. Operational changes

QUESTION 13. Some of the major ways of increasing employee productivity are organizational restructuring, redesigning work, aligning human resource activities, and outsourcing analyses.
True
False

QUESTION 14. The Bureau of Labor Statistics classifies people working _____ hours per week as part-time employees.

a. at least 45

b. at least 35

c. between 35 and 45

d. less than 35

QUESTION 15. Which of the following is an intangible item in a psychological contract?

a. Salary

b. Benefits

c. Attendance

d. Loyalty

QUESTION 16. Lack of fit between a person and a job is most likely to result from:

a. mistakes in evaluating the person's KSAs

b. improper employee training

c. negligence of exit interviews

d. a lack of a positive company "brand" that attracts qualified applicants

QUESTION 17. A(n) _____ is a citizen of one country working in a second country and employed by an organization headquartered in the first country.

a. host-country national

b. expatriate

c. third-country national

d. independent contractor

QUESTION 18. Yield ratio is a measure of the quality of job applicants.

True
False

QUESTION 19. The Rehabilitation Act passed in 1973 applied only to _____.

a. federal contractors

b. state governments

c. labor unions

d. nonprofit organizations

QUESTION 20. Which of the following advertisements for recruitment is most likely to be considered illegal?

a. "Experienced writers required"

b. "Enthusiastic radio jockeys needed"

c. "Wanted: Professors with educational background in economics"

d. "Young store executives needed"

QUESTION 21. Which of the following is true of the Consolidated Omnibus Budget Reconciliation Act?

a. Displaced workers can retain their group medical coverage for up to 18 months for themselves, and up to 36 months for their dependents, if they pay the premiums themselves.

b. Displaced workers can use the Medicare program sponsored by the government for up to 18 months after the termination of their employment.

c. Displaced workers can use the Medicare program sponsored by the federal government for up to 36 months after the termination of their employment.

d. Displaced workers can retain their group medical coverage for up to 12 months for themselves, and up to 24 months for their dependents, if they pay the premiums themselves.

QUESTION 22. To increase employee satisfaction, the performance management systems and performance appraisal processes in organizations must be designed so they are linked to compensation increases.

True
False

QUESTION 23. Composed of more than 200 statements, the position analysis questionnaire examines a variety of managerial dimensions, including decision making and supervising.
True
False

QUESTION 24. Bob, a human resources executive at Axis Inc., is moving from an operational role in the human resources department to a strategic role. Which of the following best describes Bob's change of role?

a. Moving from serving as a "champion" of employee concerns to helping define the strategy to manage human capital

b. Moving from helping define the strategy to manage human capital to processing legal paperwork

c. Moving from processing legal paperwork to serving as a "champion" of employee concerns

d. Moving from processing legal paperwork to helping define the strategy to manage human capital

QUESTION 25. Mark, an HR manager, is responsible for the HR planning process in his organization. He has reviewed the organization's strategic plans. Which of the following is most likely to be Mark's next step in the planning process?

a. Develop HR staffing plans and actions

b. Compile HR planning forecasts

c. Implement HR staffing plans and actions

d. Assess external and internal workforce