Question 1: Which of the following is true about last chance agreements?

They do not allow any scope for negotiation.

They do not permit being unilaterally imposed by the employer.

They are always excluded in an arbitrator's decision at the final step.

They save union resources on having to defend members who chronically violate rules.

Question 2: Which is the area in which employees might be justified in unilaterally refusing a work assignment they have a valid reason to believe could lead to injury?

Work schedules

Working conditions

Individual personnel assignments

Production standards

Question 3: The permanent arbitrator mentioned in a contract is also known as a(n) __________.

mediator

umpire

steward

representative

Question 4: __________ is a form of subcontracting.

Work assignment

Outsourcing

Arbitration

Fractional bargaining

Question 5: If grievance settlements are denied initially, the steward presents the grievance to a (n) __________.

international union representative

arbitrator

mediator

plant industrial relations representative

Question 6: Which of the following situations consolidates the relevance of an evidence?

If the evidence is based on hearsay

If the evidence addresses a separate issue than that which is pertinent

If the evidence is based on unverifiable facts

If the evidence is material

Question 7: Since the early 1970s, some large companies and unions have used __________ arbitration to reduce time delays and costs.

expedited

interest

systematic

institutional

Question 8: Which of the following approaches to discipline uses rules only as guidance and takes into account individual intentions?

Corrective discipline

Authoritarian approach

Punitive discipline

Humanitarian discipline

Question 9: If a contract specifies that the American Arbitration Association (AAA) assist in choosing an arbitrator and the AAA is notified about the existence of a dispute accordingly, which of the following actions is it MOST likely to perform? (Points : 2)

It sends the parties a pair of arbitrators who are the employees of the AAA.

It selects and approves a nominee from the panel of arbitrators.

After a name has been agreed upon by the parties, the AAA contacts the appointee to offer the dispute, and the appointee accepts or declines.

If either party objects to a nominee, the AAA retracts and the contract stipulating its involvement in choosing an arbitrator stands automatically annulled.

Question 10: Rules of evidence in arbitration are more __________ than those in courts of law.

discretionary

elective

liberal

binding

Question 11: Which form of evidence suggests a connection between events and an individual? (Points : 2)

Circumstantial evidence

Direct evidence

Unequivocal evidence

Explicit evidence

Question 12: What advantage does a steward have over a supervisor in large plants?

Question 13: Compare and contrast the effectiveness of the three methods of third-party involvements.

Question 14: What are area-wide labor-management committees (AWLMCs)? List their major activities. What is the primary assumption behind the creation of AWLMCs?

Question 15: What are the three basic protections for arbitration laid down by the Supreme Court in the Steelworkers' trilogy?