Question 1. Which of the following is NOT an example of human capital?

• Skills
• Openness to experience
• Knowledge
• Abilities

Question 2.______ refers to the extent of resemblance between the personal core values and beliefs of individuals and the norms, rules, regulations and values of the organizations where they work.

• Person-organization fit
• Person-environment fit
• Person-group fit
• Person-job fit

Question 3. Which of the following is one of HR department's major everyday tasks?

• Sales and operations planning
• Supply chain management
• Inventory accounting
• Orchestrating cultural change

Question 4. Which of the following do "ergonomics" most directly address?

• Physical wellbeing
• Mental wellbeing
• Emotional wellbeing
• Social wellbeing

Question 5. A good fit is necessary between the nature of the job and all of the following except:

• Employee's personality
• Employee's ethnicity
• Employee's interpersonal skills
• Employee's academic and technical knowledge

Question 6. ______ is the degree to which the job allows the incumbent to complete an identifiable work product and see clearly tangible or perceivable outcomes.

• Skill variety
• Task identity
• Autonomy
• Task significance

Question 7. ______ refers to a more explicit form of harassment where the harassing member of the organization may be requiring the harassed member to exchange sexual favors against his or her will.

• Hostile work environment
• Quid pro quo
• Disparate treatment
• Disparate impact

Question 8. Which of the following is one of the approaches to strategic HR planning?

• Inventory forecasting
• Environmental analysis
• Project budget analysis
• Operations management

Question 9. ______ is the process of reducing the workforce through eliminating jobs, which cuts costs and improves efficiency.

• Voluntary separation programs
• Attrition
• Buyouts
• Downsizing

Question 10. All the following are forms of compensation except:

• Fixed working hours
• Bonuses
• Awards
• Equity

Question 11. ______________ refers to the degree to which an organization is able to maximize the productivity of given resources, produce a given amount of output with minimal resources, or accomplish both.

• Organizational efficiency
• Organizational yield
• Organizational management
• Organizational effectiveness

Question 12. ______ identifies characteristics of the job to be performed in terms of the tasks, duties and responsibilities to be fulfilled.

• Job planning
• Job design
• A job description
• A job specification

Question 13. What are the two main types of employment testing?

• Achievement and abilities
• Aptitude and achievement
• Aptitude and comprehension
• Achievement and knowledge and skills

Question 14. ______ provide the service of leasing talent to other organizations based on their needs.

• Employment agencies
• Headhunters
• Temp agencies
• Contingency firms

Question 15.Coaching, mentoring, sharing skills and experience, and promoting a friendly work environment are all forms of ________________.

• Organizational citizenship behaviors
• Positive attitudes
• Work engagement
• Organizational commitment