Question 1
Which of the following is not a characteristic of e-banking?
Choose one answer.

a. saves users time and money

b. is more expensive for banks

c. is becoming an enabling feature of business growth in the developing world

d. is increasing peer-to-peer (P2P) online lending


Question 2

A members-only shopping club, where members can buy goods at large discounts describes
Choose one answer.

a. specialty club.

b. membership-based club.

c. exclusive club.

d. private shopping club.



Question 3

Amazon.com experienced each of the following except
Choose one answer.

a. maintaining its position as the number one B2C money-making EC site in the world.

b. driving growth largely by product diversification and its international presence.

c. declaring its first profit in 2005.

d. patenting its 1-click feature which allows customers to place an order in a secure manner without having to enter personal, billing, and shipping information each time they shop.


Question 4

High-quality bicycle manufacturer Gregg's Cycles does not sell its products online, nor do they allow their bicycles to be sold online by others. By not selling online, Gregg's Cycles avoids ________ with its dealers and the independent bike shops that sell its bikes.
Choose one answer.

a. pricing conflict

b. channel conflict

c. multichannel distribution

d. disintermediation


Question 5

The purchase of goods and services as they are needed, usually at prevailing market prices, best defines
Choose one answer.

a. direct materials.

b. consolidation.

c. spot buying.

d. strategic sourcing.


Question 6

E-procurement limitations and challenges include each of the following except
Choose one answer.

a. the technology needs to be updated frequently.

b. the system may be too complex.

c. the cost may be too high.

d. the ease of getting suppliers to cooperate electronically.



Question 7

Most universities use e-learning
Choose one answer.

a. exclusively in reaching students who could not otherwise attend classes.

b. only when forced by administrators to use it as a way to recruit distant students or reduce costs.

c. as a total replacement for traditional classrooms.

d. as a supplementary channel to traditional classrooms.





Question 8

A focal point for all corporate training and learning activities, including online ones best describes
Choose one answer.

a. learning center.

b. e-university.

c. online service center.

d. computer-based learning.



Question 9

According to an Australian Government 2.0 task force report, by embracing Government 2.0 governments can
Choose one answer.

a. cultivate and harness the enthusiasm of citizens, letting them more fully contribute to their well-being and that of their community.

b. unlock the immense economic and social value of information and other content held by governments to serve as a precompetitive platform for innovation.

c. make democracy more participatory and informed.

d. do all of the above.



Question 10

Governments use Web 2.0 tools mainly for
Choose one answer.

a. collecting local, state, and federal taxes.

b. procurement, voting, and e-learning.

c. collaboration, dissemination of information, e-learning, online forums, and citizen engagement.

d. distributing unemployment and welfare benefits.