Question 1: Which of the following is defined as the ability of customers to drive down the price of goods and services?

A) supplier power

B) buyer power or the bargaining power of customers

C) rivalry among competitors

D) threat of price reduction

Question 2: Which of the following is a system that combines patient appointment, scheduling, registration, billing and payroll functions?

a) Clinical Decision Support System

b) Financial and Resource Management System

c) Care Delivery and Clinical Documentation System.

d) Practice Management System

Question 3: Are there any direct variables that have no effect on a business' competitive position?

A) yes

B) No

Question 4: Which of the following are components of an information system? (select all that apply)

A) data

B) hardware

C) people

D) process

E) software

Question 5: According to the Five Forces Model developed by Harvard Business professor Michael Porter, all of the following are major factors that determine a company's standing in an industry, except for which one?

A) Threat of entry of new competitors

B) Political and/or economic factors

C) Bargaining power of suppliers

D) Threat of substitute products/services

Question 6: Which of the following systems gathers data from multiple sources and assists in providing structure to the data?

a) Transaction Processing System (TPS)

b) Management Information System (MIS)

c) Decision Support System (DSS)

d) Department Management System (DMS)

Question 7: True or false: Early research could not draw any connections between IT and profitability, but later research has shown that the impact can be positive.

True

False

Question 8: Admission-Discharge-Transfer (ADT) systems are an example of which type of information system?

Decision support system

Management information system.

Transaction processing system.

Electronic document management system.

Question 9: Web 2.0 is exemplified by which of the following? (select all that apply)

A) blogging

B) online purchasing

C) social networking

D) interactive comments

Question 10: Which of the following is defined as a series of activities undertaken by the company to produce a product or service?

business processes

value chain

strategic direction

competitive advantage

Question 11: True or False: Health informaticians almost always work in research.

True

False

Question 12: Which of the following statements are true of Decision Support Systems (DSS)? (select all that apply)

A) A decision support system (DSS) is an information system built to help an organization make a specific decision or set of decisions.

B) DSSs are used only at the executive level and are used to make all strategic decisions.

C) DSSs are designed to take inputs regarding a known (or partially-known) decision-making process and provide the information necessary to make a decision.

D) DSSs can exist at different levels of decision-making with the organization, from the CEO to the first-level managers.

Question 13: Which of the following groups of variables are all direct variables?

A) customers, suppliers, government regulations, technology

B) suppliers, time, politics, owners.

C) supplier, customers, employees, location

D) employees, location, technology, organizational components

Question 14: Health informaticians work in laboratory, research and public health settings, but are not involved in the clinical environment.

True

False

Question 15: True or False: Highly qualified vendors, consultants, and IT departments are the most important elements for the successful implementation of enterprise

technologies.

True

False

Question 16: Which of the following is true about health informatics? (select all that apply)

a) It includes management and use of data and information in health care

b) Standards are required

c) It is the science of information applied to health care

d) It involves information technology

Question 17: Which of the following is exemplified by customers finding a different way to get the product or service?

A) customer disloyalty

B) threat of substitute product or services

C) rivalry among competitors

D) barriers to entry

Question 18: A strategic information system is one that attempts to do one or more of the following: (select all that apply)

A) help an organization focus on a specific market segment

B) deliver a product or a service at a lower cost

C) enable innovation

D) deliver a product or service that is differentiated

Question 19: True or False: The data show that IT has reduced the differences among companies.

True

False

Question 20: Which of the following is an electronic record of health-related information on an individual that is shared across more than one health care organization?

a) Electronic Health Record

b) Electronic Medical Record

c) Health Information Exchange

d) Personal Health Record