Question 1: Which of the following is an appropriate action for a supervisor to take in respect to unionization activities?

• Attending union meetings when invited by workers
• Encouraging employees to share unionization opinions
• Sharing personal experiences about union involvement
• Asking employees how they will vote in a union election

Question 2: Arbitration means ending an impasse by ________.

• Assisting the principals in reaching an agreement
• Studying the issue in a dispute and suggesting a settlement
• Making a public recommendation to a committee
• Giving a third-party the power to determine and dictate the settlement terms

Question 3: Which type of union security accounts for almost three-fourths of union contracts?

• Preferential shop
• Agency shop
• Closed shop
• Union shop

Question 4: Which of the following best describes the purpose of the Wagner Act?

• Guaranteeing each employee the right to bargain collectively free from interference and coercion
• Making it illegal for a union to refuse to bargain in good faith with the employer
• Allowing secret-ballot elections for determining whether a firm's employees would unionize
• Banning unions from preventing employees from exercising their guaranteed bargaining rights

Question 5: What is the first step in the union drive process?

• Obtaining authorization cards from employees
• Making initial contact with employees
• Holding an initial organization hearing
• Campaigning for employee votes

Question 6: When representatives of Ford's management and autoworkers union meet to negotiate a labor agreement, which of the following is most likely occurring?

• Collective bargaining
• Featherbedding
• Union salting
• Certification

Question 7: All of the following are examples of permissible bargaining items EXCEPT ________.

• Indemnity bonds
• Use of union label
• Employee drug testing
• Strikebreaker employment

Question 8: Which of the following bans certain unfair labor practices and provides for majority rule and secret ballot elections?

• Landrum-Griffin Act
• Norris-LaGuardia Act
• Wagner Act
• Taft-Hartley Act

Question 9: Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units. The company employs over 300 workers at its Alabama facility. None of the Hyper-Tech employees belong to a union; however, management believes that unionization is in the near future. A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards. Enough eligible employees have signed authorization cards to petition the NLRB for an election. Hyper-Tech's top executives are considering fighting the unionization efforts.

Which of the following questions is LEAST relevant to the decision by Hyper-Tech to fight unionization efforts?

• How many Hyper-Tech employees were hired within the last year?
• What percentage of Hyper-Tech employees signed authorization cards?
• Does Hyper-Tech qualify for coverage by the National Labor Relations Board?
• What is the opinion of Hyper-Tech's shareholders and creditors regarding unionization?

Question 10: Union tactics designed to impede or disrupt production by encouraging employees to slow the pace of work, refuse to work overtime, and participate in sick-outs are called ________.

• Espionage
• Inside games
• Lockouts
• Strikes

Question 11: Which term refers to a union organizing tactic by which union members are placed on non-union job sites?

• Featherbedding
• Union salting
• Mediating
• Picketing

Question 12: Which intervention method listed below is the most definitive of all third-party interventions?

• Fact finding
• Mediation
• Binding arbitration
• Interest arbitration

Question 13: Costco most likely has a reputation as being the "anti-Walmart" because the firm ________.

• Provides regular annual training
• Offers generous employee benefits
• Pays above the minimum wage
• Allows closed shop union security

Question 14: Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units. The company employs over 300 workers at its Alabama facility. None of the Hyper-Tech employees belong to a union; however, management believes that unionization is in the near future. A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards. Enough eligible employees have signed authorization cards to petition the NLRB for an election. Hyper-Tech's top executives are considering fighting the unionization efforts.

Which of the following, if true, best supports the suggestion that Hyper-Tech will lose an NLRB election?

• Surveys indicate that Hyper-Tech employees have high job satisfaction.
• Hyper-Tech managers have been told to share their opinions about unions with subordinates.
• Hyper-Tech managers have been told to avoid making promises to their subordinates.
• Only a fraction of Hyper-Tech employees voted in the election.

Question 15: Which third-party intervention uses a neutral third party to assist the principals in reaching agreement?

• Fact finding
• Mediation
• Binding arbitration
• Nonbinding arbitration

Question 16: Which of the following is most likely a false statement about union membership?

• Employees prefer nonunion workers, so they pay them higher wages than union workers.
• In an attempt to organize workers aggressively, seven big unions formed one federation.
• In some industries, unionization has been linked to improved employee performance.
• Both blue-collar and white-collar industries have union members.

Question 17: In which human resource activity does a typical labor agreement NOT give the union a role?

• Recruitment
• Selection
• Dismissal
• Appraisals

Question 18: Which of the following best describes a "yellow-dog" contract?

• Employers agree to abide by the guidelines of the local labor unions.
• As a condition of employment, an employee agrees not to join a union.
• Union members agree to the agency shop form of union security.
• As a condition of employment, an employee agrees not to picket.

Question 19: Union authorization cards serve all of the following functions EXCEPT ________.

• Subjecting the employee to union rules
• Stating that the employee has applied for membership
• Designating the union as a bargaining representative
• Enabling employers to modify employment conditions

Question 20: Which of the following best explains why union membership has fallen since 1955?

• Domestic companies are shifting from manufacturing to service-based operations.
• Union members earn less on average compared to non-union members.
• Union membership is too expensive for most blue-collar workers.
• Foreign-owned manufacturers will not hire union members.