(Answered) Question 1 which of demings 14 points do you agree with and

Management Studies

Question: 1. Which of Deming's 14 points do you agree with and which ones do you disagree with?

2. Contrast and compare the Deming and Juran approaches to quality improvement. How different are these two approaches?

3. Why is ISO 9000 considered a first step or a basic approach to quality?

4. Critique the seven categories used by the Baldrige Award. Are there some items that you think are missing?

5. Compare the Baldrige-based approach to the use of ISO 9000.

6. What are some of the barriers to a successful quality implementation effort?

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