QUESTION 1: Which group role functions more as an audience than as an active member?

aggressor

blocker

follower

evaluator-critic

QUESTION 2: A process called __________ occurs when an experienced individual helps to train less experienced group members.

networking

mentoring

shadowing

apprenticing

QUESTION 3: Which of the following statements about individual roles is correct?

Every group needs at least one person to operate in the individual role.

People who operate in individual roles hinder the group's effectiveness.

Group members who operate in the individual role help prevent groupthink.

Individual roles help the group focus on achieving its goals.

QUESTION 4: In a group meeting, Nanak's supervisor makes a recommendation that Nanak is sure will fail. However, Nanak says nothing to contradict his superior. It is likely that Nanak participates in a(n) __________ culture.

low-power-distance

high-power-distance

collectivist

individualist

QUESTION 5: In a group meeting, Leslie informs the members: "Costs for August were down 5 percent. Are the figures for September in yet?" Leslie is functioning in which role?

procedural technician

elaborator

information seeker/giver

evaluator-critic

QUESTION 6: It is best to come to group meetings with ideas and information but not with firmly formed conclusions.

True

False

QUESTION 7: Elijah says to a group member, "If your department can add just $1000 to the budget for this project, I think I can find the same amount to add as well. Then we should have the resources we need to proceed." It appears that Elijah is operating in the __________ role.

encourager

elaborator

gatekeeper-expediter

compromiser

QUESTION 8: In every group meeting, Joy tries to take over by saying, "Look, I've worked here for 25 years. That's longer than anyone else here. I know what we should do." Joy is operating in the __________ role.

dominator

aggressor

follower

harmonizer

QUESTION 9: Which of the following statements about leadership is a myth?

All of us have the potential for leadership.

Leaders are born, not made.

Only some leaders are charismatic.

Even people who are not especially articulate can be effective leaders.

QUESTION 10: Which of the following scenarios is MOST likely to occur in a collectivist culture?

Maxine reacts with anger when her group leader assigns her a task she does not enjoy; she demands to be given a different job.

Felipe makes an error that causes his group to miss a key deadline, but he is not singled out for blame. Instead, the error is seen as a group mistake.

Lee is honored at a company meeting for coming up with an idea that reduced the number of work injuries in her factory by 50 percent annually.

In Mustafa's group, the leader does most of the talking and generates most of the ideas; group members generally listen respectfully and do as they are told.

QUESTION 11: In a(n) __________ culture, all group members share responsibility for accomplishments as well as for failures.

low-power-distance

high-power-distance

individualist

collectivist

QUESTION 12: Effective group members pick one role and stick with it.

True

False

QUESTION 13: Which of the following is an example of a low-power-distance culture?

Finland

Indonesia

China

Saudi Arabia

QUESTION 14: The __________ approach to leadership focuses on what the leader should do in a given situation.

transformational

situational

functional

traits

QUESTION 15: Which of the following is the best description of groupthink?

posting false or outrageous messages in online discussion groups simply to upset other group members

reaching an opinion or solving a problem after considerable group discussion

producing an idea or solving a problem by holding a spontaneous group discussion

thinking or making decisions as a group in a way that discourages creativity or individual responsibility

QUESTION 16: The participating style of situational leadership is MOST like the __________ form of leadership.

democratic

autocratic

laissez-faire

authoritarian

QUESTION 17: Bob is the leader of a team tasked with designing a new website for the business. Group members are all new to the business and do not really know how best to design the website. Why might Bob's delegating style of leadership be a poor choice for this group?

The members of this group do not need much task direction.

The delegating style of leadership is not democratic, which is the general and expected style for a group leader.

The delegating style is most appropriate for a group that knows what to do and how to do it.

Giving group members individuals roles will lead to dysfunction and counterproductivity.

QUESTION 18: Most effective leaders either influence or empower group members, but not both.

True

False

QUESTION 19: Which of the following is a group building and maintenance role?

standard-setter

procedural technician

initiator-contributor

opinion seeker

QUESTION 20: In the __________ style of leadership, the leader gives the group high levels of both task guidance and relationship support.

telling

delegating

selling

participating

QUESTION 21: Most people probably have both individual and collective tendencies.

True

False

QUESTION 22: Groupthink is unlikely in a group that is excessively cohesive.

True

False

QUESTION 23: This leadership approach is often associated with a strong, charismatic leader.

transformational

traits

situational

functional

QUESTION 24: Which of the following traits is frequently associated with leadership?

sociability

quietness

introversion

introversion

QUESTION 25: Sydney works hard all the time, but when she is part of a group she seems to double her efforts. Sydney's behavior seems to confirm the theory of __________.

trolling

social facilitation

grapevining

social loafing