QUESTION 1
The formal structures of organizations may be shown in a (n) ____.
Environmental diagram
Organization chart
Horizontal diagram
Matrix depiction
Labor assignment chart

QUESTION 2
A major distinction between line and staff units concerns:
The amount of resources each is allowed to utilize
Linkage of their jobs to the goals of the firm
The amount of education or training they possess
Their use of computer information systems
Their linkage to the outside world

QUESTION 3
Control involves all but ____.
Measuring results
Measuring results
Taking corrective action
Comparing results with goals
Selecting manpower

QUESTION 4
Grouping individuals and resources in the organization around products, services, clients, territories, or legal entities is an example of ___________ specialization.
Divisional
Functional
Matrix
Mixed form
Outsourced

QUESTION 5
Grouping resources into departments by skill, knowledge, and action is the______ pattern.
Functional
Divisional
Vertical
Means end chains
Matrix

QUESTION 6
A matrix structure ______.
Reinforces unity of command
Is inexpensive
Is easy to explain to employees
Gives some employees two bosses
Yields a minimum of organizational politics

QUESTION 7
Compared to the machine bureaucracy (mechanistic type), the professional bureaucracy (organic type) _________________________ .
Is more efficient for routine operations
Has more vertical specialization and control
Is larger
Has more horizontal specialization and coordination mechanism
Is smaller

QUESTION 8
Environmental complexity ____.
Refers to the set of alliances formed by senior management
Refers to the overall level of problems and opportunities stemming from munificence, interdependence, and volatility
Is restricted to the general environment of organizations
Is restricted to other organizations with which an organization must interact in order to obtain inputs and dispose of outputs

QUESTION 9
____is grouping individuals by skill, knowledge, and action yields.
Divisional departmentation
Functional departmentation
Hybrid structuration
Matrix departmentation

QUESTION 10
The division of labor through the formation of work units or groups within an organization is called _____.
Control
Horizontal specialization
Vertical specialization
Coordination

QUESTION 11
____is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.
Departmentation
Coordination
Control
Formal authority

QUESTION 12
The design of the organization needs to be adjusted to all but ______.
The environment of the firm
The strategy of the firm
The size of the firm
The operations and information technology of the firm
The personnel to be hired by the firm

QUESTION 13
Regarding the organizational design for a small firm compared to a large firm:
They are almost the same
They are fundamentally different
A large firm is just a larger version of a small one
The small firm has more opportunity to use information technology

QUESTION 14
Adhocracies tend to favor ______.
Vertical specialization and control
Horizontal specialization and coordination
Extensive centralization
A rigid strategy

QUESTION 15
Which of the following is an accurate statement about an adhocracy?
The design facilitates information exchange and learning
There are many rules and policies
Use of IT is always minimal
IT handles routine problems efficiently
IT is quite common in older industries.