Question 1: The Federal Sentencing Guidelines for Organizations set the tone for organizational ethics compliance programs by

codifying into law incentives for organizations to take action such as developing ethical compliance programs to prevent misconduct.

forcing all organizations to develop mandatory reporting systems.

eliminating most of the federal legislation that created inefficient and time-consuming activities for businesses.

providing a study of moral philosophies.

providing an examination of company codes of ethics.

Question 2: According to the role of ethical culture in performance, all of these are drivers of profit except

trust.

investor loyalty.

employee commitment.

customer satisfaction.

opportunity for misconduct.

Question 3: Most organizations with strong ethical climates usually focus on the core value of placing ________ interests first.

customers'

employees'

stockholders'

suppliers'

distributors'

Question 4: Because of Sarbanes-Oxley, publicly traded companies must develop ________ to assist in maintaining transparency in financial reporting.

ethics officers

ethics programs

codes of ethics

legal counsel

accountants

Question 5: Ethical culture is defined as

rules, standards, and moral principles regarding what is right or wrong in specific situations.

the establishment and enforcement of ethical codes throughout the organization.

the development of rules and norms that are socially enforced.

the codification of laws to reward organizations for taking action to prevent misconduct.

acceptable behavior as defined by the company and industry.

Question 6: Employees' perceptions of their firm as having an ethical climate leads to

lack of focus on goals.

greater focus on education.

increased community involvement.

improved relationships with competitors.

enhanced performance.

Question 7: ________ is essential in building long-term relationships between businesses and consumers.

Profits

Dividends

Trust

Hubris

Codes of ethics

Question 8: The Dodd-Frank Wall Street Reform and Consumer Protection Act

was very popular among Wall Street bankers.

represented only modest reform.

came out of theological discussions in the 1920s.

was designed to make the financial services industry more responsible.

made it mandatory for public corporations to hire ethics officers.

Question 9: One policy to address the issue of executive pay was implemented by J.P. Morgan, it stated that ________.

there should be no limit on what top executives can earn.

managers should earn no more than twenty times the pay of other employees.

top managers should make the same amount as other employees.

employees can determine how much managers make.

the government should determine the worth of each manager's service.

Question 10: What are the four levels of social responsibility?

Financial, religious, ethical, and philanthropic

Ethical, philanthropic, selfish, and short-sighted

Economic, long-term, ethical, and philanthropic.

Legal, economic, ethical, and philanthropic

Economic, compliance, legal, and philanthropic

Question 11: The specific steps for implementing the stakeholder perspective do not include which of the following?

Identifying stakeholder groups

Identifying stakeholder issues

Identifying and gaining stakeholder feedback

Identifying and gaining government feedback

Assessing organizational commitment to social responsibility groups

Question 12: A stakeholder orientation can be viewed as a(n)

necessity for business success.

continuum.

polarizing concept.

good marketing ploy.

expensive proposition.

Question 13: Accountability, oversight, and control all fall under the definition and implementation of corporate

profit.

loyalty.

care.

governance.

diligence.

Question 14: Some economists believe that if companies address economic and legal issues, they are satisfying the demands of society, and that trying to anticipate and meet additional needs would be almost impossible. Which economist's theory are they following most closely with this belief?

Adam Smith.

Theodore Levitt.

Norman Bowie.

Herman Miller

Milton Friedman.

Question 15: Which of the following is not a benefit that primary stakeholders tend to provide to organizations?

Supplies of capital and resources.

Expertise and leadership

Word-of-mouth promotion

Infrastructure

Pro-bono bookkeeping

Question 16: A stakeholder orientation is not complete unless it includes

clear accounting procedures.

major financing activities.

marketing strategy.

feedback from special-interest groups.

activities that actually address stakeholder issues.

Question 17: Which of the following is not a consequence of ethical misconduct?

Decreased reputation

Shaken customer loyalty

Reduced investor confidence

Increased sales

Legal actions by wronged parties

Question 18: ________ is an important element of virtue and means being whole, sound, and in unimpaired condition.

Optimization

Ethical issue

Honesty

Trust

Integrity

Question 19: Accountants must abide by a strict code of ethics that defines their responsibilities to

their clients only.

their clients and the public interest.

the public only.

their investors and shareholders.

government regulators.

Question 20: The first step toward understanding business ethics is to

know your company's ethical policies.

know your own morals and philosophies.

know society's ethical policies.

develop ethical-issue awareness.

develop a set of decision-making rules.

Question 21: What type of fraud involves intentional deception on the part of an individual or group in order to derive an unfair economic advantage over an organization?

Channel

Integrative

Consumer

Product

Conventional

Question 22: ________ is associated with a hostile workplace where someone considered a target is threatened, harassed, belittled, or verbally abused.

A code of conduct

Sexual harassment

Coercive power

Bullying

Rewards

Question 23: War metaphors are common in business. This kind of mindset can be dangerous for business leaders because

it may lead executives to become violent.

it may foster the idea that honesty is unnecessary in business.

it may lead organizations to be excessively aggressive.

business is not like warfare and the metaphors are not appropriate.

business is more like a game than a war.

Question 24: Which of the following is not a side-effect of being the victim of workplace bullying?

Increased productivity

Sleep disturbance

Depression

Increased sick days

Stomach problems

Question 25: A person uncomfortable with his employer's unspoken policy of hiring only white men is experiencing

a conflict of interest.

an ethical issue.

a feeling of guilt.

cognitive dissonance.

a moral attribute.