Question 1 some upscale restaurants have their kitchens, Ask an Expert

Management Studies

Question: 1. Some upscale restaurants have their kitchens visible to their customers, changing the traditional view of front-office and back-office processes. What are the benefits and drawbacks to this approach?

2. Think about three of your favorite fast-food restaurants. What type of layout is used in the food preparation area of each? Are these layouts a good fit with the organization? Why, or why not? Should the layout be changed and if so, how?

3. Provide an example of technology that enhances customer service and one that reduces customer service. Why is this the case?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92758036

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