Question 1: Simon dismissed an employee who was found guilty of stealing company property. Upon reviewing the minutes of the disciplinary hearing, Simon began to wonder whether the dismissal was substantively and procedurally fair. Explain to Simon what provisions should have been met to ensure that the dismissal was substantively and procedurally fair.

Question 2: Differentiate between career management and professional development.

Question 3: Danny, a line manager at Concrete, Steel and Engineering, is of the opinion that his team of engineers work long hours on site and that their positions place them under a lot of stress, because they have to ensure that their projects are on schedule and that the correct materials are used when constructing bridges and buildings. Discuss two types of programmes that can be implemented to assist the engineers in decreasing their job stress.

Question 4: Samantha is a debtor's clerk at a large mining company. You have realised that her productivity, output and quality of work is below standard. She is also constantly late and her attitude towards you, her work and colleagues is unacceptable. As a line manager, it is your responsibility to determine why an employee is performing at an unsatisfactory level and to seek solutions to eliminate the problem(s). Identify and discuss the steps that you, as a line manager, would follow to determine why Samantha is an unsatisfactory performer.

Question 5: You are the training and development manager of an organisation that manufactures steel products. The production manager has been complaining for the last six months that employee morale in the production department has declined, and this has led to a decline in production standards. He has now requested that all the production staff be sent on a motivational training course. You do not believe that a motivational course will improve the morale or productivity of the employees, and you have therefore advised the production manager to follow a systems approach to training and development by first determining the training needs of the employees. Based on this information, explain to the production manager what the first phase of the traditional training model entails.