Question 1. One reason for studying operations and supply chain management (OSCM) is which of the following?
- OSCM is essential for understanding organizational behavior.
- Most business graduates do OSCM work regardless of their job title.
- All managers should understand the basic principles that guide the design of transformation processes.
- OSCM is a required course in all business degree programs.
- OSCM is the most rigorous business discipline.
Question 2. A major competitive dimension that forms a company's strategic operational competitive position in their strategic planning is which of the following?
- Cost price
- Focus
- Automation
- Straddling
- Activity-system mapping
Question 3. When a company seeks to match the benefits of a successful position while maintaining its existing position in offering customers a variety of differing services, what is this process called?
- Operations capability analysis
- Straddling
- Order qualifying
- Order winning
- Inter-functional analysis
Question 4. Which of the following is a partial measure of productivity?
- Output/Materials
- Output/(Labor + Capital + Energy)
- Output/All resources used
- Output/Inputs
- All of the above
Question 5. If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours, what kind of productivity measure could you use to compute productivity?
- Partial measure
- Multifactor measure
- Total measure
- Global measure
- All of the above
Question 6. The total output from a production system in 1 day is 500 units and the total labor necessary to produce the 500 units is 350 hours. Using the appropriate productivity measure, which of the following numbers represents the resulting productivity ratio?
- 1.000
- 1.428
- 0.700
- 0.411
- None of the above