Question 1: One of the first factors that increased the importance of human resource management was

a. the 1964 Civil Rights Act.

b. the worker revolution.

c. technological advances in computers.

d. the increase in manufacturing.

e. the growth in the service sector.

Question 2: The widespread use of the Internet has affected the basic approach to how human resources are managed.

a. True

b. False

Question 3: A local office supply business routinely hires younger workers for stock staff over older applicants because much of the work requires heavy lifting and good mobility.

a. The company needs to show that the job requirements are a business necessity.

b. Illegal discrimination automatically exists.

c. The company should not worry because no laws exist that protect older workers.

d. Let the younger workers do the hiring to protect the company legally.

e. None of these.

Question 4: The Pregnancy Discrimination Act enables a company to assign pregnant women to mandatory alternate working conditions.

a. True

b. False

Question 5: What is the term used when a company lets a foreign firm make and/or distribute its products in a local market?

a. Exporting

b. Licensing

c. Direct investment

d. Joint venture

e. Strategic alliance

Question 6: ____ strategy involves the actions taken by firms to better operate in a relevant industry or market.

a. Adaptation

b. Business

c. Functional

d. Competitive

e. Corporate

Question 7: Which adaptation model of business strategy is best used when the situation is highly stable with low uncertainty?

a. Defender

b. Prospector

c. Analyzer

d. Differentiation

e. Cost leadership

Question 8: Which of the following statements BEST describes the link between job analysis and human resource planning?

a. Job analysis helps human resource planners understand exactly what kinds of work must be performed within the organization in the future.

b. Job analysis provides information to help design training and development programs.

c. Job analysis clarifies the essential elements of each job.

d. Human resource planning forecasts the supply and demand for human resources.

e. Mathematical models of historic trends can help in forecasting labor supply and demand.

Question 9: A ____ provides an overview of the duties and tasks required to effectively perform a particular job or line of work.

a. job specification

b. job description

c. benchmark

d. personnel file

e. work permit

Question 10: Job analysis affects the selection process, but it only indirectly influences performance appraisal and compensation.

a. True

b. False

Question 11: The second step in job analysis involves determining methods for obtaining information.

a. True

b. False

Question 12: Which of the following is part of rightsizing?

a. Using temporary workers

b. Early retirements

c. Retention

d. Using part-time staff

e. All of these

Question 13: Which of the following is NOT an exception to employment-at-will?

a. A law forbids termination for a specific reason.

b. An employee is terminated for cause.

c. An individual has an implied contract.

d. An individual has a contractual right to his or her job.

e. A person's right to due process has been violated.

Question 14: Ethics and the law always coincide precisely. True or False?

a. True

b. False

Question 15: The easiest way to deal with an increased demand for labor in through overtime pay. True or false?

a. True

b. False

Question 16: Which of the following would be considered an important organizational goal in recruiting efforts?

a. Attract as many applicants as possible for a job.

b. Attract one or two highly qualified applicants for a job.

c. Use the recruiting process to explicitly differentiate among applicants.

d. Optimize the size of the pool of qualified applicants.

e. Make the job opening sound as challenging as possible to the applicants.

Question 17: Which of the following would be considered an advantage of external recruiting?

a. It may stifle creativity and new ideas in the organization.

b. It can cause the ripple effect.

c. It may damage existing employees' motivation.

d. It can enhance organizational vitality and innovation.

e. It sustains the existing organizational culture.

Question 18: The Social Security Act of 1935 specified that private employment agencies are part of the recruiting process.

a. True

b. False

Question 19: Diversity always involves

a. employee's individual differences.

b. a quota system.

c. mandatory affirmative action plans.

d. legal constraints.

e. similarities in product offerings.

Question 20: Which of the following kinds of treatments play a role in diversity management?

a. Preferential treatment

b. Equal treatment

c. Identical treatment

d. Equitable treatment

e. Differential treatment

Question 21: The average age of the workforce in the United States is actually decreasing despite the large numbers of baby boomers who are remaining in the labor market.

a. True

b. False

Question 22: Explain GE's Differentiation Vitality Curve from Lecture 3

Question 23: How would an organization conduct an evaluation of its human resource function?

Question 24: Describe the two types of sexual harassment identified by the courts.

Question 25: How does job analysis relate to the various human resource management processes in the organization?