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Question: 1. Jones Company found the following results when analyzing its delivery performance.

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How would you assess Jones Company's performance in product availability?

2. Jones Company also found the following information about delivery to customers. Late deliveries were made for 8 percent of the orders. Early arrivals, which are unacceptable to customers, occurred for 2 percent of the orders. The company also experienced a 1.5 percent damage rate during delivery. It also had incorrect information on 3 percent of the invoices billed to customers. Based on this information, what was the approximate perfect order performance at Jones Company?

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92759096

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