Question 1: In describing the _____ of the team-building session, the manager should make it clear what the team interdependencies are.

• Organization
• Conflicts
• Purpose
• Actions

Question 2: Which design is the most straightforward problem-solving format with the least possibility of bringing conflicts and issues to the surface that could erupt into an unproductive rehash of old grievances?

• Design A
• Design B
• Design C
• Design D

Question 3: When mixed teams from both team 1 and team 2 reviews the summary findings and list the major areas they feel need to be resolved and major ideas are agreed on by the whole groups, which design is being used?

• Design B
• Design C
• Design D
• Design E

Question 4: Which option for an interteam building program includes selecting a mixed task force composed of member from both teams in which the job of the task force is to review the interface problems then recommend solution to the problems upon which both groups to consider an agree?

• Design B
• Design C
• Design D
• Design E

Question 5:

It is necessary to get the agreement of ____ to conduct an interteam-building program.

• both teams
• the team initiating the conflict
• the company manager
• all corporate stakeholder

Question 6: The goal of the _____ program is to develop a problem-solving process that will reduce the existing dysfunctional interaction and allow future problems to be solved more effectively before a breakdown in team interaction occurs.

• a team-building
• team initiating
• company project
• corporate objectives

Question 7: In which design might the manager elect to skip over the first four questions directed at exploring the images the team holds of each other and focus only on positive images for change?

• Design A
• Design B
• Design C
• Design D

Question 8: Due to the importance of dividing labor into various organizational units to promote efficiency, such units should be:

• the same.
• different from each other.
• arranged by similar interests.
• organized by the top manager.

Question 9: Which design that includes the selection of an interteam task force is the most traditional way to work on the interteam problems and is probably the easiest alternative to implement without help?

• Design B
• Design C
• Design D
• Design E

Question 10: Which option for an interteam building program includes fishbowl design in which both teams discuss problems in front of the other group?

• Design A
• Design B
• Design C
• Design D

Question 11: Describe design D, provide an example of when this method would be most appropriate, and describe the problem with using this methodology.

Question 12: How would you design a team-building session to handle the problem of Team A consistently delivering incomplete widgets to Team B?