Question 1: In a __________, group members first put ideas on cards, which are then compiled by a leader to identify and generate a comprehensive statement of the issues or problems.

breakout group

focus group

force field analysis

nominal group

problem census

Question 2: Which of the following groups faces the fewest threats to achieving cohesiveness?

Applicants for an internship

Bodybuilders at a competition

Players on a last-place team

Real estate agents looking for clients

Tenants in a condemned building

Question 3: A session that uses __________ observes specific rules about how topics may be discussed and decisions made.

groupthink

the nominal group technique

parliamentary procedure

participative decision making

a problem census

Question 4: Which of the following options is an example of minority control in a group?

A few popular high-schoolers deciding what's "cool"

A tour guide leading tourists around a city

A track coach ordering her team to run sprints

Presidential elections in the United States

The head chef in a restaurant's kitchen choosing new menu items

Question 5: __________ are used in market research by sponsoring organizations to survey potential users or the public at large regarding a new product or idea.

Breakout groups

Focus groups

Forums

Panel discussions

Symposiums

Question 6: Which of the following tasks is most likely to benefit from group input?

Answering a "help wanted" advertisement

Deciding where a family should stop for dinner

Deciding what to drink with dinner

Finding a word in the dictionary

Running on a treadmill

Question 7: "Reflective thinking" refers to __________.

brainstorming

communication patterns

dialogue

force field analysis

systematic problem solving

Question 8: Telling someone you have no interest in dating that you're busy in order to spare their feelings is an example of which of the following styles of conflict?

Nonassertive

Direct aggression

Direct communication.

Passive aggression

Indirect communication

Question 9: Kevin Curwick's positive tweets to his classmates were an example of __________.

disconfirming messages

direct communication

indirect communication

passive aggression

confirming messages

Question 10: __________ conflict spirals are the most visible way that disconfirming messages reinforce one another.

De-escalatory

Escalatory

Discounting

Aggressive

Violent

Question 11: Which of the following would be best described as a passive-aggressive response?

Jane promises her mother that she will clean her room, then repeatedly fails to fulfill this promise.

Alex promises his father that he will clean his room and cleans it.

Jane's father asks her to clean her room and she ignores him completely.

Alex's mother asks him to clean his room and he lashes out, telling her to "shut up."

When Jane's mother asks her to clean her room, Jane calmly explains that she has a lot of homework to do and will try her best to clean her room tomorrow.

Question 12: Every _______ involves an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from other parties in achieving their goals.

conflict

fight

relationship

partnership

group

Question 13: Low context cultures typically value which of the following type of communication most?

Indirect communication

Direct communication

Aggressive communication

Mediated communication

Evaluative communication

Question 14: Your partner tells you, "You look nice in that outfit." The implication that he or she likes you and is proud of the way you look is the of the message.

Content

Relational dimension

Dialectical intensifier

Equivocation

Emotional dimension

Question 15: Determine which stage of Knapp's developmental model Kim and Brad are in based on the following clues: It might seem like a good thing, but they are arguing less than they once did. They just don't have the energy to get into it anymore. While they still spend time together, their communication lacks the quality it once had.

Differentiating

Circumscribing

Stagnating

Avoiding

Terminating

Question 16: Asif was having difficulty starting a conversation with Janie in person. He found making contact with her via the Internet helpful in starting a conversation with her. According to the developmental model, which stage is Asif at?

Initiating stage

Experimenting stage

Intensifying stage

Integrating stage

Bonding stage

Question 17: In which stage of Knapp's developmental model is the relationship generally pleasant and uncritical and the commitments minimal?

Initiating

Experimenting

Intensifying

Integrating

Bonding

Question 18: Carlos usually spends a lot of time surfing. He values the time he has in the ocean alone with his thoughts and the waves. It's something he really feels like he needs. He recently met a very exciting woman named Amy. He's been spending a lot of his time with Amy. He enjoys the always-thrilling time they spend together, but he wishes he could surf more like he used to. He feels like surfing is a part of his identity that is now missing. What type of tension is he most likely feeling?

Connection vs. Autonomy

Revelation vs. Concealment

Interest vs. Disinterest

Predictability vs. Novelty

Openness vs. Privacy.

Question 19: Which statement best describes intimacy?

Physical intimacy is defined as sexual intimacy.

The closest relationships always operate at a high level of intimacy.

Physical intimacy is steady throughout a relationship.

Use of private codes, such as playful teasing, can be intimate.

Exercising with someone could never be considered intimate.

Question 20: Rodrigo relies on his mother to convey information to other family members. Rodrigo's family is interacting through a __________.

wheel network

chain network

all-channel network

star network

circle network

Question 21: Celia is heading up the planning committee for a company-sponsored charity event. She doesn't really get along with the rest of the committee members. Furthermore, the committee members do not have much experience with event planning. Which leadership style would Celia probably want to utilize in this situation?

Relationship-oriented

Democratic

Authoritarian

Task-oriented

Laissez-faire

Question 22: Effective followers __________.

do not question the leader

exert referent power

defer to the other powerful group members

have a high task orientation

think for themselves

Question 23: The style in which the leader gives up the power to dictate, transforming the group into a leaderless collection of equals, is called __________.

authoritarian leadership

laissez-faire leadership

situational leadership

democratic leadership

nominal leadership

Question 24: Which of the following types of leaders respect the power of teamwork and are primarily motivated by the mission of the group or organization?

Transactional operator

Situational

Transformational

Referent

Team player

Question 25: Your team is highly disorganized and needs a leader. Since the rest of the team is unqualified, you feel you'd be the best person to lead the team. However, there is another team member vying for control. It's obvious his leadership qualities are lacking. However, many of the team members look up to him because he acts like he knows what he's doing. Which of the following strategies would be most effective in helping you emerge as team leader?

Get your boss to support your bid for leadership.

Participate more in group decision-making.

Be more assertive and exert greater influence.

Openly disparage the qualifications of the other team member.

Get other team members to support you.