Question 1. French management authority Henri Fayol described the concept of parity of authority and responsibility, which refers to an authority figure's
obligation to employees
commanding presence
accountability
respectability and honor
Question 2. Management theorist Henry Mintzberg outlined five common parts of an organization's structural configuration: the operating core, the strategic apex, the middle line, ____________________, and _____________________.
support staff; subordinate workers
design analysts; technostructure
top-level managers; subordinate workers
technostructure; support staff
Question 3. The organizing function includes all of the following activities EXCEPT
job design
departmentalization
specification
funding
Question 4. At which of Alfred Chandler's four stages of structural development does high product demand cause a crisis for a company?
Stage 1
Stage 2
Stage 3
Stage 4
Question 5. Which of the following is NOT a tenant of Chester Barnard's acceptance theory?
Authority exists regardless of whether subordinates recognize it.
The nature of authority must be understood by subordinates.
Individuals over whom authority is exerted must be able to comply.
Subordinates must believe their personal interests are met by the use of authority.
Question 6. Why are small businesses dominated by the strategic apex?
Smaller staffs report directly to management.
They are more formal and complex.
Authority is decentralized.
They necessitate a machine bureaucracy.
Question 7. Brenda is an electrician with Bright Light Home and Business. Into which category of job does she best fit?
semiskilled blue collar
skilled blue collar
semiprofessional
professional
Question 8. Chaturanga is a yoga supply company that uses a business-to-business (B2B) model for selling yoga mats to yoga specialty stores. What kind of departmentalization does this represent?
departmentalization by strategic business unit
departmentalization by product
departmentalization by customer
departmentalization by matrix.