Question 1: "Formal proposals differ from informal proposals in

• style.
• size and format.
• emotional and rational appeals.
• persuasive techniques used.

Question 2: "Unsolicited proposals should

• not present a complete budget until after the proposal has been accepted.
• convince the reader that a problem exists.
• use the language of the RFP or other announcement.
• reveal every detail of your proposal.

Question 3: "To avoid sounding repetitious in a formal business report,

• vary your presentation of the information slightly.
• do not include information that has been presented elsewhere.
• skip the introduction if it contains information that has been presented elsewhere. 
• word the information in exactly the same way you did in a previous section of the report.

Question 4: "Proposals are

• written offers to solve problems, provide services, or sell equipment.
• a critical means of selling equipment and services for many companies.
• solicited by both government agencies and private businesses.
• all of these choices.

Question 5: "The budget included in a proposal

• is tentative and may be modified later.
• represents a contract.
• should be open-ended for acceptance.
• should not include a deadline for acceptance because doing so might seem too pushy.

Question 6: "The longest and most substantive section of a formal business report is the

• executive summary.
• introduction.
• conclusion.
• body.

Question 7: "The section of a formal business report that makes precise suggestions for actions to solve the report problem is the

• recommendations.
• introduction.
• conclusion.
• body.

Question 8: "The best advice for preparing a formal business report is to

• collect data and write the report at the same time.
• record ideas quickly and save revision until after the first draft is completed.
• complete the hardest sections first to gain a sense of accomplishment.
• use the same verb tense throughout the report for consistency.

Question 9: "Jill wants to write a persuasive business plan. What government agency will give her the most useful advice for writing the plan?

• Internal Revenue Service
• Small Business Administration          
• Securities and Exchange Commission
• Department of Homeland Security

Question 10: "The letter of transmittal and/or executive summary of a business plan should

• include a concise mission statement for your business.
• provide your name and contact information.
• describe your business, explaining the reasons it will succeed.
• All of these choices.

Question 11: "The actual proposal section of a proposal must

• describe the credentials and expertise of the project leaders.
• identify the resources you will use, including computer facilities.
• tell what you propose to do and how it will benefit the reader.
• All of these choices.

Question 12: "Which of the following appears in the market analysis section of a business plan?

• A discussion of barriers to entry
• An overview of complementary products and services
• A summary of the strengths and weaknesses of your direct and indirect competitors
• All of these choices

Question 13: "In an introduction to a formal report, what section identifies who commissioned the report?

• Scope 
• Significance
• Background
• Authorization

Question 14: "In the introduction section of a proposal, which of the following would be the best way to persuade the receiver to read the rest of the proposal?

• Mention a remarkable resource available exclusively to you.
• Present a detailed budget that shows a low overall cost.
• Give the background and credentials of everyone who will be working on the project.
• Provide a timetable for all activities.

Question 15: "An abstract included with a formal proposal is typically

• one page long.
• three to four pages long.
• five to six pages long.
• up to 10 percent of the original text.

Question 16: "Which part of a formal business report contains the report title, the name of the person receiving the report, the author's name, and the date of submission?

• Report cover
• Title page
• Table of contents
• Executive summary

Question 17: "Lydia's report contains sensitive topics that may upset her readers. What type of heading should she use in her formal business report?

• Graphic headings
• Functional headings
• Talking headings
• She should omit headings altogether.

Question 18: "Which of the following components is typically included in a formal proposal but is optional in an informal proposal?

• Budget
• Staffing
• Authorization Request
• Table of Contents

Question 19: "The section of a formal business report that tells what the findings mean is the

• recommendations.
• introduction.
• conclusion.
• body.

Question 20: "Jacqueline must send the same formal report to several readers.

• What should she do?
• Send the same letter of transmittal to all readers.
• Omit the letter of transmittal.
• Prepare a special letter of transmittal for each, anticipating how each reader will use the report.
• Include a letter of transmittal for only the primary reader.