Question 1. Explain how the project manager measures and satisfies the customer/sponsor.

Question 2. Describe why the project manager would use Fishbone or Ishikawa diagrams to assist in ensuring and improving quality.

Question 3. Why should project teams create a milestone list?

Question 4. Why is it important to document requirements in enough detail so that they can be measured during project execution?

Question 5. Identify the lowest level of the WBS that represents the level of work that the project manager will monitor to control the project. Explain why this activity is created.