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QUESTION 1. Define and explain the following terms:

System; Process flow analysis; Bottleneck; BPR; Throughput time; Capacity of a system; Process flowcharting; Process thinking.

QUESTION 2. Provide examples for each of the following categories of good questions to ask when conducting process flow analysis:

a. What
b. Who
c. Where
d. When
e. How

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91527792
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