Question 1: Cognitive dissonance is a troublesome phenomenon when trying to communicate across cultures. You might say something and mean one thing, but they might hear it from their own perspectives and come to a completely different conclusion. Imagine you are sent to Spain to give a presentation to your company's partner company there on cross-cultural understanding between Spain and the United States. Describe some of the points you would make and how you would convey them in a manner that would be understood by the Spanish.

Question 2: Countries and cultures within countries vary sometimes dramatically in terms of their views towards hierarchy. Imagine you have joined the American Diplomatic Corps and are sent first to the United Kingdom and then to Argentina. How might your interaction with the two heads of state differ?