Question 1

_____________________ can perform a number of tasks to help a company focus on its core capabilities.

A plant within a plant

Agile manufacturing

Total Quality Management

Just-In-Time

Subcontractor networks

Question 2

_____________________ facilities may not be the best approach in today's business environment that has short product and technological life cycles and in which flexibility is more important than ever before.

Large

Small

Leased

Self-operating

Agile

Question 3

The center of gravity approach

identifies the precise location for the new distribution site

identifies where the trucking firm should be located

may identify a location that may not be feasible to locate to

relies on GPS coordinates for all calculations

relies on which transportation method is selected

Question 4

What is the amount by which the efficiency of a production line falls short of 100%?

balance delay

efficiency deficiency

efficiency delay

balance shortfall

percentage deficiency

Question 5

Which of the following is more like a product layout as compared to a process layout?

Resources used are specialized.

Facilities are less capital intensive.

Processing rates are slower.

Space requirements for inventory storage are higher.

Scheduling resources is more challenging.

Question 6

Which of the following is more like a product layout as compared to a process layout?

Resources used are general purpose.

Facilities are less capital intensive.

Processing rates are slower.

Space requirements for inventory storage are lower.

Scheduling resources is more challenging.

Question 7

Establishing a performance factor is an attempt to:

fudge the actual times.

punish the worker who does not perform fast enough.

counterbalance any unusual patterns noted.

allow management to ‘encourage' greater productivity.

use the ISO 9000 approval process.

Question 8

Typically the job chosen for the time study will be ___________________.

a routine job that is labor intensive

a simple job performed by many different people

done primarily by machine

done only occasionally

insignificant

Question 9

Which of the following most closely describes job enrichment?

vertical expansion

transferring workers through a series of jobs to increase their scope of experience

increasing the amount of workspace assigned to a worker

horizontal expansion

assigning two jobs to the same worker

Question 10

The ranking in ABC inventory analysis is based on what?

annual dollar usage

annual demand in units

alphabetical order

unit price

item number

Question 11

Which of the following inventory functions does not involve end products sold to customers?

anticipation inventory

fluctuation inventory

lot-size inventory

MRO inventory

speculative inventory

Question 12

Percentage of Line Items Shipped on Schedule recognizes that:

not all orders are equal but fails to take into account the dollar value of orders.

not all orders are equal but this can be compensated for.

there are differences in orders in terms of both line items and dollar value.

an absolute measure of manufacturing or service time lost because material or parts are not available.

all orders and customers should be treated equally.

Question 13

Which of the following is not an input to the aggregate planning process?

beginning workforce

demand forecast

beginning inventory

master production schedule

overtime available per period

Question 14

The aggregate plan helps manufacturing with all of the following except:

whom to employ

how much work to subcontract

how much inventory can be held

when to add/subtract employees

when to use overtime

Question 15

Evaluating an aggregate plan in terms of number of back orders is using what perspective?

cost

customer service

quality

operations

human resources

Question 16

What does ERP stand for?

educational resources planning

end routing procedure

enterprise reliability production

enterprise resource planning

easy resource planning

Question 17

Which of the following does not share a common ERP database?

internal to the organization

suppliers

customers

the supply chain

CEO strategic plan

Question 18

The lead time can be less than the cumulative lead time when _________________________.

the company has inventory on hand

the order has already been shipped

the supply chain is well tuned

there is no safety time

the order is expedited

Question 19

What is a process batch?

the quantity of finished goods that can be sold

the quantity of items moved at the same time from one resource to the next

the quantity of work-in-process inventory

the quantity produced at a resource before the resource is switched over to produce another product

the set of machines used to make products

Question 20

What does "negative lateness" mean?

The job is finished after its due date.

The job is finished on its due date.

The job is finished before its due date.

The job is not finished.

The job has not started.

Question 21

Which of the following scheduling rules minimizes mean job flow time?

first come, first served

last come, first served

earliest due date

shortest processing time

longest processing time

Question 22

When we are unsure about the duration of project activities, we use _____________________ time estimates.

variable

probabilistic

estimated

deterministic

cumulative

Question 23

Which of the following is not an example of a method that can be used to reduce the time to complete an activity?

work on other activities

faster shipments of materials

use special equipment

work overtime

work around the clock

Question 24

Removing safety time from the individual activities and putting the total safety time at the end of the critical path creates a(n) ___________________.

project safety net

project buffer

overconfident project manager

activity shortage

larger number of activities

Question 25

What can be used to display graphically the scheduled times for activities?

an AOA network diagram

an AON network diagram

a project structure tree

a Gantt chart

an affinity diagram

Question 26

For each work element in the time study, multiplying the mean observed time by the performance rating factor by the frequency of occurrence results in what?

the normal time for the element

the average observed time for the element

the standard time for the element

the average delay for the element

the standard time for the job

Question 27

The approach that details the tasks of a job and how to do them is ____________________.

work measurement

job evaluation

methods analysis

job design

work sampling

Question 28

Disadvantages of individual incentive systems include all except which of the following?

They undermine teamwork.

A study has shown they had no effect on worker performance.

They avoid the "free-rider" problem.

They need a significant amount of data collection.

They give employees a short-term focus.

Question 29

Job design ensures that each employee's _________ and ________ are geared towards achieving the company's mission.

compensation, teams

duties, teams

satisfaction, compensation

duties, responsibility

compensation, responsibility

Question 30

Companies can achieve cost-efficient operations by using which of the following inventory approaches?

work-in-process to buffer operations

inventory building to leverage reduced setup costs

JIT inventory to reduce overall cost

level work force maintenance through

speculative selling

Question 31

Which of the following is an assumption of the basic EOQ model?

Lead time is known and constant.

Demand may be seasonal.

Orders can arrive in partial shipments.

Quantity discounts are considered.

Lost sales are allowed, but not back orders.

Question 32

Which inventory function specifically is designed to allow the company to maintain a level production strategy?

anticipation inventory

fluctuation inventory

lot-size inventory

transportation inventory

speculative inventory

Question 33

Which of the following is not affected by decisions about how much inventory to hold?

item costs

holding costs

depreciation

ordering costs

stockout costs

Question 34

What type of aggregate plan sets labor and equipment capacity to satisfy demand each period?

uniform

level

chase

mixed

steady

Question 35

The comparison of aggregate plans is difficult when they produce different quantities and thus _________.

have different ending inventories

have different staffing levels

have different amounts of overtime

have different amounts of subcontracting

have different revenues

Question 36

Once you implement a new aggregate plan you must then:

begin the planning process again.

evaluate the plan's performance in terms of cost.

evaluate the plan's performance in terms of customer service.

evaluate the plan's performance in terms of human resources.

evaluate the plan's performance in terms of cost and human resources.

Question 37

The master production schedule is shared:

only internally.

only with management.

only to marketing and engineering.

to all members of the executive team, exclusively.

to all members of the supply chain.

Question 38

Information in the inventory records file that can change with inventory transactions includes the ________.

part number

lot size rule

projected inventory level

lead time

safety stock requirement

Question 39

The quantity of the replenishment order is based on the __________________________.

capacity available

size of the item

number of workers available

inventory space available

lot sizing rule used

Question 40

An action notice is generated ________________________________________.

for planned orders in any period

only for orders that are to be released to the shop floor

only for movements to and from the warehouse

only when marketing needs to be notified

when a planned order needs to be released

Question 41

ERP systems provide _____ and _____ benefits.

tangible, HR

intangible, marketing

marketing, operation

tangible, intangible

CEO, CFO

Question 42

Scheduling in the high-volume environment is typically done through what?

priority rules

line design and balancing

Thompson's rule

Simpson's rule

Johnson's rule

Question 43

The process batch should:

match the transfer batch.

exceed the transfer batch.

be smaller than the transfer batch.

be fixed.

be variable.

Question 44

If the schedule shows a 5 day slack between the end of Task A and start of Task B, this means:

You must start Task B as soon as Task A ends.

Task B start is late.

Task A is taking longer to complete.

Task A and Task B should be performed concurrently.

Task B start can be delayed up to 5 days after Task A's scheduled completion.

Question 45

Which of the following scheduling techniques determines the earliest possible completion time for a job?

finite loading

infinite loading

forward scheduling

backward scheduling

input/output control

Question 46

In making a forward pass through a network, three activities are immediate predecessors for activity T. What is the early start time for activity T?

the smallest ES for the three activities that are immediate predecessors for activity T

the largest ES for the three activities that are immediate predecessors for activity T

the smallest EF for the three activities that are immediate predecessors for activity T

the largest EF for the three activities that are immediate predecessors for activity T

the activity time for activity T

Question 47

One way of wasting safety time in the critical chain approach is multitasking, which involves ___________.

waiting until the last minute to start a project

interaction among project activities

having the computer operating system do everything

using a person or resource for more than one project

reversing the order of the activities

Question 48

Which phase in the project life cycle involves analyzing the project risk?

conception

feasibility analysis or study

planning

execution

termination

Question 49

The critical path is the sequential path of interrelated activities which has the _______________.

most activities

longest time

most nodes

most events

most arrows

Question 50

PERT is credited with reducing the duration of the Polaris missile project by ______________.

one year

two years

three years

four years

five years

Question 51

The ____________ time is the time it should take a qualified operator, working at a sustainable pace and using the appropriate tools and process, to do the job.

performance

observed

normal

standard

ideal

Question 52

Profit sharing and gain sharing are two methods of _______________.

group incentive plans

keeping costs down

calculating pay for top management

employee retirement plans

keeping expense account costs under control

Question 53

The formula for determining the number of observations needed depends upon all except which of the following values?

the number of standard deviations needed for the desired confidence

the maximum observed value in the sample

the standard deviation of the sample observations

the mean of the sample observations

the desired accuracy

Question 54

Which one of the following would learning curves affect the most?

layout analysis

statistical process control

planning labor requirements

location analysis

robots

Question 55

What is the formula for calculating the maximum inventory level?

Imax = H(1-d/p)

Imax = Q(1-d/p)

Imin = Q(1-s/p)

Imax = Q(1-d/s)

Imin = Q(1-d/h)

Question 56

What are purchased items or extracted materials that will be transformed into components or products called?

raw materials inventory

finished goods inventory

work-in-process inventory

distribution inventory

MRO inventory

Question 57

Which inventory function exists between the manufacturing plant and the distribution plant?

anticipation inventory

fluctuation inventory

lot-size inventory

transportation inventory

speculative inventory

Question 58

If the costs (S and H) and demands (D) are the same, which of the following is not true with regard to the EPQ model as compared to the EOQ model?

The EPQ model produces a lower total annual cost.

The maximum inventory level is lower under the EPQ model than under the EOQ model.

The two models use different formulas to compute annual ordering cost.

The inventory depletion rate is the same for both models.

The two models use different formulas to compute annual holding cost.

Question 59

When a company's product is nontangible (a service), which of the following is no longer a viable option?

hiring permanent employees

subcontracting

inventory

working overtime

increasing normal capacity

Question 60

A demand-based option in which the operations department uses inventories and back orders to react to demand fluctuations is called

hyperactive

inactive

proactive

reactive

retroactive

Question 61

The next level down in the planning process after development of the aggregate plan is the _____________.

materials requirements plan

engineering plan

rough-cut capacity plan

master production schedule

purchasing plan

Question 62

What type of aggregate plan keeps a stable workforce and uses backorders to compensate for excess demand needs?

uniform

level

chase

hybrid

steady

Question 63

Which of the following does not share a common ERP database?

internal to the organization

suppliers

customers

the supply chain

CEO strategic plan

Question 64

Independent demand is the demand for ______________.

finished products

subassemblies

parts

raw materials

components

Question 65

Which of the following is not a lot size rule?

lot for lot

fixed order quantity

overall factors

least total costs

parts period balancing

Question 66

Information in the inventory records file that can change with inventory transactions includes the ________.

part number

lot size rule

projected inventory level

lead time

safety stock requirement

Question 67

What does average number of jobs in the system measure?

WIP inventory

due-date performance

makespan

job tardiness

job lateness

Question 68

Which of the following is a measure of how long after the due date the job is completed?

job belatedness

mean flow time

makespan

job overdueness

job tardiness

Question 69

When were Gantt charts developed?

early 1800s

early 1900s

early 1920s

early 1940s

early 1960s

Question 70

Which of the following is most likely the reason you may have to wait at the doctor's office?

infinite loading

finite loading

forward scheduling

backward scheduling

none of these answer choices are correct

Question 71

What can be used to display graphically the scheduled times for activities?

an AOA network diagram

an AON network diagram

a project structure tree

a Gantt chart

an affinity diagram

Question 72

Which phase in the project life cycle involves ending the project?

conception

feasibility analysis or study

planning

execution

termination

Question 73

The process of calculating ES and EF ______________________________.

requires only a forward pass through the network

requires only a backward pass through the network

requires both a forward and backward pass through the network

cannot be accomplished until slack is first determined

is sufficient for calculating the critical path

Question 74

Which functional group is not concerned with project management outcomes?

Marketing

Operations

Purchasing

Administration

Information Systems

Question 75

Which of the following can be calculated for an activity once ES, EF, LS, and LF have been calculated for the activity?

expected project duration

slack time

potential for crashing

variance in project duration

the relative time position for when the activity will be completed