Question 1 as a result of a six sigma exercise the process, Ask an Expert

Management Studies

Question: 1. As a result of a Six Sigma exercise, the process described in the preceding question has been modified. Data has been again collected and summarized in the following table. To what extent have the improvements introduced by the process modification been successful in improving the process?

2. Big Turkey Burger Farms (BTBF) produces a large turkey burger that is world famous. This burger is known not only for its quality, but also its size and consistency. They produce a turkey burger that on average is 12 ounces large (with a standard deviation of 0.10 ounces). Currently, BTBF has been approached by two major restaurant chains: Monarch Burgers and Audrey's.

a. Monarch wants a turkey burger that is between 11.77 and 12.23 ounces.

i. For this supplier, calculate the Cp .

ii. Calculate the Cpk value.

iii. How well would BTBF's products meet the demands of Monarch Burgers?

b. Audrey's, in contrast, wants a turkey burger that is 11.95 ounces on average with a tolerance of 0.30 ounces.

i. For this supplier, calculate the Cp .

ii. Calculate the Cpk value.

iii. How well would BTBF's products meet the demands of Audrey's?

c. If BTBF had a choice of restaurant chains to serve (it can only pick one), which one should it select? Why?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92757643

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