Question 1. An ideal membership size for a team is

three

seven

eleven

twenty

Question 2. Members of a team operating within a broadbanded, skill-based pay plan can receive an increase in base pay

each year

when receiving a superior performance rating

upon acquisition of increased kinds and levels of team-required knowledge and skills

upon promotion to a more advanced team assignment

Question 3. Which one of the following is not a barrier to pay for performance in a knowledge-based work setting?

work activities are readily definable

work varies from day to day

time required to perform an assignment may not be a good indicator of task importance

or complexity

work performed depends on next input which can vary significantly

Question 4. The National Association of Suggestion Systems claims that a dollar spent in rewarding suggestions will return ______ dollars in improved operations to the organization.

$1

$250

$5

$15

Question 5. When should pay increases be considered if, according to expectancy theory, a pay system is to be motivational?

immediately preceding the annual performance review

on the employee's anniversary date

at the start of the budget year

when the consequence of an action has the strongest positive force

Question 6. In the attempt to understand why things happen when they do or the way they do, researchers first develop

assumptions

hypotheses

investigations

experiments

Question 7. Which of the following statements is least descriptive of why many suggestion plans have failed?

employee apathy

failure to recognize contributions

management lacks interest

union members block suggestions through committee action

Question 8. Which one of the following statements is not true regarding Supplementary Executive Retirement Plans (SERPs)?

plans seldom make any contractual requirements on recipient

plans are unfunded

frequently funds are made available through employer's own insurance policies

employer retains control of plan assets

Question 9. Payments to a defined contribution plan will be limited to ______ of the benefits in a defined benefits plan when the limits to a defined benefit plan reach $120,000.

1/4

1/3

1/2

2/3

Question 10. Which one of the following statements does not describe a defined benefits plan?

funded by a specified payment to the account of each participant

includes a formula that defines the benefit an employee is to receive

annual contribution by employer made on an actuarial basis

employees can be required to contribute to the plan