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Question 1. 1.The BPM house does not include:

BPM foundations

BPM discovery

BPM enablement

Operational Processes

Question 2. 2. Which of the following statements is true about BPM?

BPM is better than the past options for process improvement.

External people are needed to support BPM.

There is a robust methodology to support BPM.

BPM is complex and difficult.

Question 3. 3. The critical success factor a BPM project includes all of the following except:

Time pressure for completing the project

Empowered BPM leader and team

Clearly understood business drivers

Driven by senior leadership

Question 4. 4. Which of the following is not a trigger for considering BPM?

Compliance or regulation

The need to provide managers with more control

Hiring of new management

Poor stakeholder service levels

Question 5. 5. Which of the following is not one of the legs of the BPM success stool?

People

Procedures

Process

Technology

Business Management, Management Studies

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