Question 1: Select three methods for training (such as online training, on the job training, computer simulation or others found in the reading material for this week).

Give a short description of the method, which audiences it best serves (leaders, managers, administrative staff, production workers, customer service employees just as some examples).

Finally, provide the advantages, disadvantages and at least two metrics for evaluating the training.

Question 2: Application

Answer the given questions:

The board of directors of HHS thinks a training program and a process is required to project what skills and certifications will be needed in the future at HSS. They have provided a list of questions that they feel should be answered before developing this training program. These questions are:

1. How will the organization's training needs be determined?

2. How will HSS know if the training program is being effective?