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Question 1 - An information system that managers design in order to have access to specific information that they need to perform their job effectively is known as a(n) __________.

A. Software agent
B. MIS
C. artificial intelligence system
D. expert system

Question 2 - Information that gives managers all of the information that they need to exercise control, to coordinate their activities, or to make an effective decision is known as __________ information.

A. complete
B. timely
C. real-time
D. relevant

Question 3- Meena, a manager, is deciding how much shelf space to allocate to two different types of pasta. To make the decision, Meena needs __________.

A. data
B. a network
C. artificial intelligence
D. software
E. information

Question 4 - Modern information systems ____________ an organization's need for hierarchy and ____________ its efficiency.

A. decreases; decreases
B. decreases; increases
C. increases; increases
D. increases; decreases
E. increases; does not effect

Question 5 - The computer software program that sorts through a manager's incoming e-mail messages so that messages from that manager's boss appear at the top of the list of messages is an example of a(n) __________.

A. expert system
B. artificial intelligence system
C. real-time system
D. network system
E. software agent

Question 6 - A marketing manager is trying to determine what price to set on a new product. This is an example of a(n) __________.

A. artificial intelligence system
B. expert system
C. decision
D. MSS
E. DSS

Question 7 - Personal computers on the desks of managers within a network are called __________, and they are linked to a powerful midrange computer called a __________ that makes sure that their programs work well together.

A. servers; client
B. servers; MIS
C. clients; DSS
D. clients; server

Question 8 - Information that is useful to the particular circumstances facing a manager is known as __________ information.

A. timely
B. relevant
C. complete
D. real-time

Question 9 - Which of the following tells the computer hardware "how to run?"

A. An expert system
B. Artificial intelligence
C. Operating system software
D. The clients

Question 10- A computer system that is designed to handle a large volume of routine and recurring transactions is called a(n) __________ system.

A. Expert
B. artificial intelligence
C. transaction-processing
D. operations information

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