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There are known factors that affect an employee's performance. This information is responsibly used by management in employee evaluation. The three factors affecting one's performance are Ability, Motivation, and Environment. Most challenging to organizational managers is the need to improve POOR performance. It is a delicate balance to manage employee retention, staff appreciation, and all the while diagnose, appraise, and confront poor performance.

ABILITY                                MOTIVATION                                   ENVIRONMENT

Technical Skills                      Career Ambition                              Equipment/Materials

Interpersonal Skills                Goals & Expectations                       Job Design

Problem-solving Skills            Satisfaction & frustrations                 Economic conditions

Analytical Skills                     Fairness Perception                          Unions/Laws/Regulations

Communication Skills            Relations with Coworkers                  Rules & Policies

Physical Limitations                                                                     Managerial Support

For this assignment, analyze how poor performance problems are identified and addressed. List several factors managers should consider when diagnosing poor performance. Be sure to include at least one reference other than the content included in the textbook. For this written assignment, you may want to consider factors such as:

  • What role does each performance factor (Ability, Motivation, and Environment) play when employee performance is poor?
  • How is poor performance identified? WHO is responsible for diagnosing an employee's poor performance?
  • What is the role of the job description and manager's leadership/oversight for performance?
  • The need for performance expectations and metrics.
  • The need for unbiased performance appraisals. How appraisals are facilitated.
  • The role of favoritism.
  • The role of social & cultural influences on individuals in an organization.

Submit a three page (minimum), written assignment. Charts and figures may be included in support of the written content.

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