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Q1. External forces create the need for organisational change. The sociocultural dimension of the external environment is impacting on how firms use resources to run their operations globally. The issue on sustainability is a contemporary one, with all stakeholders of Heinz showing concern.

a) Explain briefly how government laws & regulations (pg.189 of your text) and cultural characteristics (pg. 33 of your textbook) would be impacting on Heinz's operations to mitigate concerns for the environment.

b) How can customers (pg. 40 of your text) force Heinz management to encourage innovation (pg. 200-202) in the firm and influence Heinz management to follow sustainable business practice?

Q2. Conduct secondary research via the firm's website and also business publications to explain how HCL Technologies has a structure that is:
This question's answer in chapter 5 power point slide

a) Organic with some elements of being Mechanistic.
b) Decentralised rather than Centralised
c) Research, identify from the website and briefly discuss the type of departmentalisation at this firm.
d) Explain and justify how the firm is not hierarchical and the span of control wide.

Q3. Discus briefly how the theories of Motivation applies to HCL Technologies by answering the following:

a) McGregor proposed that Theory Y motivates people's behaviour and therefore should guide management practice. Discuss briefly how management at HCL is practicing Theory Y and not Theory X.

b) How does the contemporary Expectancy Theory apply to the employees of HCL through the "Employees First" philosophy?

Q4. Apply and justify the two contingency theories of first, Fiedler contingency model and second path-goal theory, to understanding CEO Vineet Nayar's leadership of HCL.

Q5. Investigate and recommend to the senior executive team at Heinz, how they should manages this large global firm (with thousands of employees) by using the process of effective delegation.

This question's answer in chapter 5 power point slides

Q6. a) Conduct secondary research on the current size and scale of entrepreneurial activity in New Zealand.

b) Identify and discuss the achievements of one Opportunity-based entrepreneur and ensure your discussion is based on relevant information, which you must attach as hard copies in the appendix.

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