Q1: Which of the following employee characteristics have the greatest impact on employee behavior: general attitudes, job satisfaction, emotions and moods, personality, values, or perception?

Provide a rational for your choice including examples of assessments and evaluations you might use to determine the characteristics of your employees.

Q2: How might an individual employee's personality affect the performance of an organization? If the effect is negative, how might you change this? If the affect is positive, how can you capitalize on this?

What examples can you provide of changes you have successfully affected in your organizations? As a manager, how can you use your knowledge of employee characteristics to improve organizational performance Provide specific examples to support your response?