Project Closure

Project Management Ch 14

1:Which of the following is not a wrap-up closure activity that might be found on a checklist?

A)Getting delivery acceptance from the customer

B)Reassigning project team members

C)Closing accounts and seeing all bills are paid

D)Evaluation of team performance

E)Creating a final report

2:The content of the final report typically includes the following topics EXCEPT

A)Lessons learned

B)Review and analysis

C)Recommendations

D)Executive summary

E)Team reviews

3:When the project may be completed early with some parts of the project eliminated this is considered to be ___________ closure.

A)Normal

B)Premature

C)Perpetual

D)Changed Priority

E)Failed Project

4:When a project starts with a high priority but it is cancelled because its rank erodes or crashes during its project life cycle, this is an example of what type of project closure?

A)Normal

B)Premature

C)Perpetual

D)Failed Project

E)Changed Priority

5:Which of the following summarizes project performance and provides useful information for continuous improvement?

A)Customer acceptance

B)The final report

C)Team evaluation

D)360 degree feedback

E)Project summary

6:Which part of the final report examines in detail the underlying causes of problems, issues, and successes relative to the project and includes concise, factual review statements of the project?

A)Executive summary

B)Review and analysis

C)Recommendations

D)Lessons learned

E)Appendix

7:The purpose of project evaluation is to assess how well

A)The project team performed

B)The team members performed

C)The project manager performed

D)The project team and team members performed

E)The project team, team members and the project manager performed

8:Which of the following would NOT be appropriate to assess when evaluating team performance?

A)How well the team performed in terms of time, cost, and specifications

B)Effectiveness of group decisions

C)Individual strengths and weaknesses

D)Customer satisfaction with project deliverables

E)Trust among group members

9:An analysis carried out during and shortly after the project life cycle that attempts to capture positive and negative learning is represented in which of the following?

A)Scenario analysis

B)Variance analyses

C)Lessons learned

D)Performance evaluation

E)Strategic objectives

10:The process for capturing lessons learned continues to evolve, but there are still many barriers to effectively capitalizing on lessons learned that have been identified. The following are examples of these barriers EXCEPT

A)Lack of time

B)Teams get little direction or support after lessons are reported

C)Lessons learned often degenerate into blame sessions

D)Lessons learned are being used across different locations

E)The organizational culture doesn't support the effort that it takes to capitalize on lessons learned

11:The following are distinguishing characteristics of retrospectives methodology EXCEPT

A)Uses an independent facilitator

B)Establishes in-process learning gates during the project life cycle

C)An owner, typically a team member, is assigned

D)Reviews cannot be linked to percent complete

E)A repository is developed that is easy to use

12:A guide who leads the project team through an analysis of project activities that went well, what needs improvement, and development of a follow-up action plan with goals and accountability is a(n)

A)Owner

B)Project sponsor

C)Project manager

D)Facilitator

E)Mediator

13:More and more companies are discarding the traditional superior-subordinate performance feedback process and replacing it with a multi-rater appraisal called

A)Critical incidences review

B)Management by objectives

C)The 360-degree feedback

D)Team evaluation survey

E)Retrospectives

14:Which of the following is NOT a role of the closure facilitator?

A)Create an environment in which stakeholders feel safe to provide input

B)Lead the team in exploring new ways for solving problems

C)Uses several questionnaires as a starting point to conduct the post-project retrospective

D)Get delivery acceptance from the customer

E)Elicit a 360 degree view and input from all stakeholders to create a more complete picture of project issues

15:Each retrospective is assigned a(n) _________, typically a team member who is very interested in and familiar with the retrospective. This individual will serve as the contact point for anyone needing information relating to the retrospective.

A)Owner

B)Project sponsor

C)Project manager

D)Facilitator

E)Mediator