Project Assignment

Outline Needed

REQUIREMENTS:

1. Create a well-developed outline including all paper headings and subheadings.

2. The outline must include at least 3 headings with at least 2 subheadings each.

3. Framework of the paper is well established and detailed.

4. Correct spelling, grammar, punctuation, and current APA format are used.

5. If you are completing this assignment I will recommend doing your best as I would like you to also complete the final 14-page paper.

TOPICS: Must write on ALL 8 topics below:

1. Six Sigma (Product/process improvement) - Though Kroger offers a variety of products and services, they have encountered severalproductsrecalled due to food contamination, as a result this damages to company's brand which impacts profits. (Weakness)

• Meredith, J., & Shafer, S. (2016). Operations and Supply Chain Management for MBAs (6th ed.). Hoboken, NJ: JW Wiley p. 231

• Kroger Recall Alerts

2. Customer value: Innovativeness (Product expansion/Innovation) - Expanding organic food products based on consumer interest in health and wellness. In addition, expand into the financial market. (Opportunity)

• Meredith, J., & Shafer, S. (2016). Operations and Supply Chain Management for MBAs (6thed.). Hoboken, NJ: JW Wiley p. 11-18

3. Benchmarking- Competitors: SUPERVALU INC., Winn-Dixie Stores, Inc., Whole Foods Market, Inc., Walgreens Boots Alliance, Inc., Tesco PLC, Target Corporation, Costco Wholesale Corporation and Wal-Mart Stores, Inc. (Threat)p. 235

• Meredith, J., & Shafer, S. (2016). Operations and Supply Chain Management for MBAs (6thed.). Hoboken, NJ: JW Wiley p. 231

4. Strategy: Competitiveness- Lacks presence in international markets. Competitors: SUPERVALU INC., Winn-Dixie Stores, Inc., Whole Foods Market, Inc., Walgreens Boots Alliance, Inc., Tesco PLC, Target Corporation, Costco Wholesale Corporation and Wal-Mart Stores, Inc. (Threat)

• Meredith, J., & Shafer, S. (2016). Operations and Supply Chain Management for MBAs (6thed.). Hoboken, NJ: JW Wiley p. 18-32

5. Profitability- Decline in profits which results in heavy debt. This requires more research however a lot of impact may come from product recalls.(Weakness)

• Meredith, J., & Shafer, S. (2016). Operations and Supply Chain Management for MBAs (6thed.). Hoboken, NJ: JW Wiley p. 18-19

6. Supply chain management

• Meredith, J., & Shafer, S. (2016). Operations and Supply Chain Management for MBAs (6thed.). Hoboken, NJ: JW Wiley p. 157-174

7. Process Planning - Kroger has a big issue within the stock market due to spiked prices last year. A recent case is pricing shifts in the meat category resulting in customers to seekingmore affordable routes.(Weakness)

• Meredith, J., & Shafer, S. (2016). Operations and Supply Chain Management for MBAs (6thed.). Hoboken, NJ: JW Wiley p. 68-96

8. Quality Dimensions

References

Bulgaru, M., Fulea, L., Borzan, M., Bocane?, V., &Ilas, S. (2015). Using six sigma methodology to reduce nonconformities. Applied Mechanics and Materials, 809-810, 1287-1292.

Enright, R. (2016). Retailer of the year: The Kroger Co. Design: Retail, 28(8), 60-61.

Fornari, E., Fornari, D., Grandi, S., &Menegatti, M. (2016). Leading national brands facing store brands competition: Is price competitiveness the only thing that matters? Journal of Retailing and Consumer Services, 30, 234-241. 10.1016/j.jretconser.2016.02.001

Jiang, Z., Zhou, T., Zhang, H., Wang, Y., Cao, H., & Tian, G. (2016). Reliability and cost optimization for remanufacturing process planning. Journal of Cleaner Production, 135, 1602-1610. 10.1016/j.jclepro.2015.11.037

Kadom, N., & Nagy, P. (2016). Quality improvement and leadership development. Journal of the American College of Radiology: JACR, 13(2), 182-183. 10.1016/j.jacr.2015.10.034

Kroger succeeds by putting customer first. (2017, May). MMR, 34(7), 94.

Kumar, V., &Reinartz, W. (2016). Creating Enduring Customer Value. Journal of Marketing, 80(6), 36-68. doi:10.1509/jm.15.0414

Kumar, V., Anand, A., & Song, H. (2017). Future of retailer profitability: An organizing framework. Journal of Retailing, 93(1), 96-119.

Le Vallée, J., & Charlebois, S. (2015). Benchmarking global food safety performances: The era of risk intelligence. Journal of Food Protection, 78(10), 1896-1913.

Manning, L., & Soon, J. M. (2016). Building strategic resilience in the food supply chain. British Food Journal, 118(6), 1477-1493. 10.1108/BFJ-10-2015-0350

Meredith, J., & Shafer, S. (2016). Operations and Supply Chain Management for MBAs (6thed.). Hoboken, NJ: JW Wiley

Natalie ream - VP, customer communications and marketing, Kroger company (2016). San Francisco: Boardroom Insiders, Inc.

Reimann, F., &Ketchen, D. J. (2017). Power in supply chain management. Journal of Supply Chain Management, 53(2), 3-9. 10.1111/jscm.12140

Shams, R., Alpert, F., & Brown, M. (2015). Consumer perceived brand innovativeness: Conceptualization and operationalization. European Journal of Marketing, 49(9/10), 1589-1615. 10.1108/EJM-05-2013-0240

Stefan, V., & Radu, V. (2016). Alternative methods for business process planning. Valahian Journal of Economic Studies, 7(2), 1-10.

Sull, D., Turconi, S., Sull, C., &Yoder, J. (2018). Turning strategy into results. MIT Sloan Management Review, 59(2), 97-107.

The Kroger Co. (2017). 1-25.

The Kroger Co. SWOT Analysis. (2017). Kroger Co. SWOT Analysis, 1-8.

Woods, D. T., McMurtrey, M. E., & Griffin, K. (2016). Six sigma vs. performance solutions by Milliken. Journal of Strategic Innovation and Sustainability, 11(2), 81-86.

Zhang, H., Liang, X., & Wang, S. (2016). Customer value anticipation, product innovativeness, and customer lifetime value: The moderating role of advertising strategy. Journal of Business Research, 69(9), 3725-3730. 10.1016/j.jbusres.2015.09.018.