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Process Improvement and Change Project Presentation

Research and select an environment with a health disparity or social justice issue (free clinics, inner-city facilities, hospitals with large groups of immigrants)

Prepare a 10- to 15-slide Microsoft® PowerPoint® presentation with detailed speaker notes in which you:

• Explain the health disparity or social justice issue related to quality management in today's health care arena.

• Analyze a problem, system, or process to be improved.

o Address each of the following in your analysis:

Regulatory, such as OSHA mandate
Benchmarking
Improved efficiency
Patient satisfaction
Life safety issue

• Analyze a change theory, and incorporate it into your improvement plan.

• Analyze personal leadership theory and style, and incorporate them into your improvement plan.

• Evaluate system changes needed to implement your planned solution, including tools and technologies.

• Create an implementation plan, including a timeline, based on plan-do-study-act (PDSA/PDCA) cycle, including implementation strategies, potential barriers, and evaluation process.

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