Problem:

Question 1) Which purposes of performance management did the appraisals described in this case fulfill? Which purposes did they not fulfill?

Question 2) How can managers and HR departments minimize the likelihood of disputes arising over whether employees are continuing to perform at the same level?

Question 3) If you had been in the HR department of the companies described in this case, and the employees had come to you with their concerns, what would you have done in each situation?

Provide thorough explanation of the given question.