(Answered) Problemexplain the purpose of a grievance procedure and

Management Studies

Problem:

Explain the purpose of a grievance procedure, and identify the five typical steps involved in the procedure.

Additional Information:

The question is from Human Resources Management and it is about the purpose grievance procedure and steps involved. In this context, grievance procedure is the procedure by which any grievance related to collective bargaining, both from employee and employer's side needed to sorted out. The steps involved are stated in the solution.

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