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Cindy Jefferson, hospital administrator at Anderson Hospital must appoint head nurses to four newly established departments: urology, cardiology, orthopedics, and pediatrics. Believing in the decision modeling approach to problem solving, Cindy has interviewed four nurses-Morris, Richards, Cook, and Morgan-and developed an index scale ranging from 0 to 100 to be used in the assignment. An index of 0 implies that the nurse would be perfectly suited to that task. A value close to 100, on the other hand, implies that the nurse is not at all suited to head that unit. The following table gives the complete set of index scales that Cindy feels represent all possible assignments.

533_index scales.jpg

Which nurse should be assigned to which unit?

Operation Management, Management Studies

  • Category:- Operation Management
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