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Problem:

A 50-person office needs a new color printer to prepare high-speed, multi-page reports for staff projects. The printer must be able to handle both high quality and draft quality color printing back-to-back pages.

The printer must come from a major supplier because the company wants to maximize potential discounts for corporate clients. Potential sources include Best Buy, Office Depot, Office Max, and Staples.

The printer must come with a significant warranty, plus a guarantee of quick response for service (down time could significantly impact major project deliverables).

Go to each company website and:

Required:

Question 1) Identify potential printers from each company that could meet the requirement.

Question 2) Clarify the warranty coverage and cost.

Question 3) List the assumptions you believe would underlie a company's selection.

Question 4) List the criteria that you believe should be used to evaluate printers.

Question 5) Identify key points that the project requires. Create the Project Charter that will guide you in creating the business case.

Provide thorough explanation of every question given in the problem.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91162449

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