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Problem: Read  "Incident Investigation: A Problem Solving Process" and "New Perspectives on Accident/Incident Investigations". In a minimum of 500 words, and in yourown words, describe your greatest "takeaways" from these articles.  Note any points made which resonate with you as it pertains to Incident Investigation process, root cause analysis and contributing factors. Be sure to support your response with specifics.

http://msc.aisc.org/globalassets/modern-steel/archives/2011/03/2011v03_new_perspectives.pdf

http://www.jespear.com/articles/02-04-professionalsafety-incident_investigation.pdf

Operation Management, Management Studies

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