Prior to the Year 2000 transition, Hersey’s Corporation planned a major systems project to implement a new ERP system. While the case is now old in terms of the technology used, the errors Hersey made in its information systems development process are classic and give you a good opportunity to apply your knowledge.

Take the role of a consultant reporting to George Davis, the new CIO, when you are answering the questions listed above. You are writing a Memo to him while he is new to the job so you'll have to give him context for your remarks.