(Answered) Prior to the advent of the total quality management concept

Management Studies

Prior to the advent of the total quality management concept, what was senior management's typical approach toward quality?

In your discussion, provide an example showing management's typical approach toward quality.

What has led to the more comprehensive strategic view of total quality management?

What are the benefits of a more comprehensive strategic view? Please support your discussion with an example.

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Operation Management, Management Studies

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