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Primary Task Response: Within the Discussion Board area, write 400-600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.

An underrated aspect of interpersonal communication is listening. Many times, the success of a conversation will depend on whether one person took the time to actually listen to what the other person had to say.

Think about a time in which you had a conversation with someone and although you heard the words they spoke; you did not really listen.

Did you ever wonder why this was the case? Take the time to describe the incident and then discuss the following:

Summarize the situation:

Who were you talking to?

What was the subject?

How did it go?

Explain the following:

What is the difference between hearing someone and listening?

Which style of listening was used in this example and why?

What are some of the barriers to effective listening present in your example?

Use sources:

Use at least 1 source to support your ideas

Cite this source at the end of your discussion post

Operation Management, Management Studies

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